ASFC Front Desk Monitor

About Franklin & Marshall College

Franklin & Marshall College is a residential college dedicated to excellence in undergraduate liberal arts education. Its aims are to inspire in young people of high promise and diverse backgrounds a genuine and enduring love for learning, to teach them to read, write, and think critically, to instill in them the capacity for both independent and collaborative action, and to educate them to explore and understand the natural, social, and cultural worlds in which they live. In so doing, the College seeks to foster in its students qualities of intellect, creativity, and character, that they may live fulfilling lives and contribute meaningfully to their occupations, their communities, and their world.

About the Role

The ASFC Front Desk Monitor assists patrons of the Alumni Sports & Fitness Center with the check-in process. This position assures only authorized patrons use the facilities and provides excellent customer service. This position also supervises student workers.

Responsibilities

• Provide entry-point security for the Alumni Sports & Fitness Center by checking patrons' IDs to ensure they can use the facilities.
• Maintain patron counts, answer phones, and reserve tennis courts for patrons.
• Issue and collect equipment.
• Assist with event preparations as needed.
• Open and close the ASFC as required.
• Promote and enforce College policies regarding safety, security of the people and property in the ASFC.
• Summon security or emergency medical personnel as needed.
• Schedule and supervise student workers to assure proper completion of job duties.
• Monitor work performance and prepare student time sheets.
• All other duties as assigned.

Requirements

• Entry level position; no experience required.
• Excellent oral, written, interpersonal communication skills.
• Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive).
• Evidence of a commitment to community & belonging.
• Successful interview.
• Successful completion of background checks.

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Pay

Approved hourly rate: $12.02/hour.

Benefits

Full-time members of the Franklin & Marshall College professional staff receive a comprehensive benefits package that includes:

• Health coverage, dental, and vision.
• Generous retirement savings plan contributions.
• Education benefits for employees, spouses, and dependent children.
• Access to all College facilities including dining venues, recreation and fitness facilities, and libraries.
• Access to College performances, lectures, and events.