ASAP Academic Program Specialist (HEOa) -(REVISED) 400570

About the role

Kingsborough Community College is part of the City University of New York (CUNY) system and offers a wide range of educational programs, including liberal arts and career training. The college is known for its innovative learning communities and supportive programs designed to help students succeed.

Responsibilities

• Develop engagement strategies to support student success and assist in meeting retention goals and benchmarks.
• Analyze retention and attrition data to identify trends and develop appropriate student support models.
• Aid in identifying, monitoring, and tracking current ASAP probation and at-risk students and New Start students.
• Support registration of incoming ASAP students and create academic plans to guide them through their curriculum and degree progression.
• Facilitate student success workshops and implement student support initiatives, including co-curricular programs that support academic success.
• Provide individual and group advisement, transfer, and mentoring support to academically struggling students.
• Collaborate with Associate Directors and Tutoring Center leadership to track and evaluate academic needs, tutoring engagement, and targeted interventions for ASAP students.
• Refer students for academic skills assistance, including tutoring, math interventions, counseling, and career guidance, and evaluate student progress.
• Collaborate with college departments offering research and other academic opportunities to support student retention.
• Maintain knowledge of student retention best practices, as well as federal, state, local, and university policies and procedures related to academic standards.
• Review faculty submitted Early Alerts and progress surveys to assist students in developing success plans.
• Plan and facilitate student engagement events and activities such as workshops, open houses, etc., to build community among the cohort of students.

Qualifications

• Bachelor's Degree and four years' relevant experience required.
• PREFERRED: Master’s degree in higher education or a related field.
• Experience in student development programming and collaboration with cross-functional teams.
• Strong understanding of the needs and challenges facing students from diverse urban backgrounds.
• Demonstrates ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• Embraces and actively promotes an inclusive and equitable work environment.
• Knowledge and understanding of strategies and high-impact practices important to student success and academic programming.
• Excellent writing, editing, and verbal communication skills.
• Detailed oriented with strong organizational, problem-solving, and decision-making skills.
• Proficient in managing multiple tasks and meeting deadlines with changing priorities.
• Experienced with Microsoft Outlook, Word, Excel, PowerPoint, Canva, and WordPress-based platforms.
• Ability to work evenings and weekends, as needed.