Academic ASAP Program Coordinator

About the Role

The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. BMCC prides itself on the diversity of our students and is an inclusive community that promotes mutual respect for ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin.

ASAP supports motivated students to earn an associate's degree within three years. The program emphasizes enriched academic, financial, and personal support, including comprehensive and personalized advisement, career development, academic support services, scholarships, MTA OMNY cards, and textbook support.

Responsibilities

• Support the creation, development, and execution of all engagement activities including STEM initiatives, skill-building workshops, and co-curricular programming
• Track and report student engagement activities
• Assist in the training and development of all part-time staff
• Coordinate the supervision, hiring, training, and scheduling of the front desk staff
• Assist with the approval of part-time timesheets
• Responsible for the tracking and distribution of OMNY travel cards
• Maintain internal calendar of all ASAP programs
• Support the tracking of catering, purchases, and room reservations for all ASAP areas
• Responsible for call campaigns to support student outreach efforts
• Maintain supplies and office equipment and monitor office workflow
• Administer and manage projects as directed
• Monitors and maintains student enrollment and information databases; collects and maintains statistical data
• Prepares reports and surveys using student information and enrollment data
• Collects information to evaluate program/event success and reports results
• Serves as liaison to various College offices to ensure smooth operations and verification of student information
• Creates and distributes marketing and promotional and event materials for ASAP programming
• Assists with the coordination and execution of student activities, workshops, meetings, and special events

Qualifications

Minimum: Bachelor's degree with one year of experience in a related field.

• A strong understanding of the needs and challenges of diverse student groups
• Demonstrated ability to work independently and as part of a team
• Exemplary interpersonal, communication, and facilitation skills
• Proficient in managing multiple tasks and meeting strict deadlines with changing priorities
• Strong organization, planning, and project management experience
• Ability to maintain accurate and detailed records of student information
• Strong computer skills, particularly Microsoft Office (Access and Excel) with the aptitude to learn new systems
• Experience with coordinating and executing student activities, workshops, meetings, and special events
• Flexibility working with faculty, administrators, students, and external stakeholders
• The ability to work in-person and remotely

Benefits

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study, and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Pay

Salary range is $54,725 - $66,154.