AS/400 Impact Consultant (CONTRACT) Hybrid - Flexible Options

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career while helping others along the way, come join our team. We’re seeking an AS/400 Impact Consultant to work with our cutting-edge products in creating new features and functionality.

About the role

This role is hybrid, requiring you to come into the Newark office 2 days a week with the flexibility to work remotely the rest of the time.

Responsibilities

• Review and analyze technical design documents; use the review process to train and share product domain knowledge with less experienced team members.
• Conduct in-depth analysis of service requests raised by internal/external clients to determine the appropriate course of action.
• Assist Client Services, Conversions, and Help Desk in meeting client needs by providing review of information relating to impact processing.
• Troubleshoot real-time test/production issues to ensure smooth operation of the impact application within prescribed productivity time frames.
• Document new or changed operational procedures associated with development and maintenance projects.
• Support the testing of enhancements and fixes, and assist functional testing groups to ensure programs function correctly and enhancements align with specifications.
• Recommend solutions and identify required program corrections to resolve client issues in day-to-day business.
• Ensure static data, configuration, and setups are accurate in all client regions to minimize functional service requests.
• Participate in peer review processes to maintain quality control standards for issues turned over to application development or systems support groups.
• Diagnose and remediate (where authorized) all production and test service requests assigned to the group.
• Attend morning batch issues meetings to review all impact™ end-of-day issues from the prior night.
• Attend internal and external project status meetings to represent impact™ issues and provide status updates on unresolved remedies to management and clients.
• Contribute to enterprise-wide metrics collection and participate in action plans.
• Develop and document workarounds for functional issues clients encounter in test or production environments.
• Assist the operations support group and service bureau personnel in resolving and executing daily operational tasks.
• Execute critical operational tasks and business conversions from a technical support perspective.

Requirements

• Bachelor’s or Master’s degree or equivalent.
• Minimum 7–10 years of experience as a software developer on the Broadridge Impact Product.
• 7–10 years of experience in iSeries-related technologies.

Skills

• IBM iSeries technologies: RPG/400, DB2/400, CL/400 Programming, ILE Concepts (CLLE, RPGLE, SQLRPGLE), SQL, ROBOT, SDA, ALDON, NDM/FTP/SFTP, MQ.
• Analytical, communication, and leadership skills.
• Proficiency in MS Office.
• Preferably experience with Impact – US Fixed Income Product.
• Highly recommended: knowledge of mathematical aspects of bond pricing and trading, securitized assets, mortgage-backed securities, money market instruments, and fixed income back-office/clearance operations.

Pay

Hourly range: $70–80/hr. Broadridge considers various factors when evaluating a candidate's final salary, including relevant experience, skills, and education.