Artificial Turf Technician

About the role

Join FieldTurf — the industry pioneer and trusted leader in synthetic turf solutions — as a Field Service Synthetic Turf Technician and help shape the future of sports and recreation surfaces across the Northwest. At FieldTurf, we don’t just install fields — we create high-performance playing surfaces trusted by professional sports teams, universities, schools, and communities around the world. As part of our FieldCare team, you’ll play a critical role in protecting that reputation by delivering expert maintenance, repairs, and exceptional customer support directly in the field.

Responsibilities

• Perform inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems
• Diagnose issues and deliver timely, effective solutions that exceed customer expectations
• Complete accurate service documentation and reports in a timely manner
• Build strong relationships with customers through professional communication and outstanding service
• Educate field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance
• Collaborate with FieldCare Coordinators, Customer Service teams, and regional sales representatives to provide seamless customer support
• Support FieldTurf’s service growth by identifying maintenance and equipment opportunities for customers
• Maintain company tools, equipment, and service vehicles to FieldTurf standards
• Utilize technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication

Requirements

• Strong mechanical aptitude and hands-on troubleshooting experience
• Excellent problem-solving skills and the ability to work independently in the field
• A proactive, customer-focused mindset with strong communication skills
• Attention to detail and commitment to quality workmanship
• Ability to read and interpret technical manuals and service documentation
• Experience with field service software or mobile service platforms is a plus
• A willingness to travel regularly throughout the region, with overnight stays

Qualifications

• Strong Computer skills for email, reports and teams
• Physical Requirements: Active outdoor work in varying weather conditions and requires the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites

Skills

• Hands-on mechanical skills
• Problem-solving abilities
• Customer service orientation
• Technical manual interpretation
• Field service software experience (optional)

Benefits

• Hybrid work option
• Benefits that go beyond the basics
• Matching contribution retirement savings plan
• Learning & development program
• EAP program + family
• Generous holiday schedule available

Pay

Competitive compensation package

Schedule

Travel-based role with independence and variety

Who We Are

Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions. Trusted by leading programs at every level, we're proud to deliver a seamless turnkey experience for our clients. Over 80,000 Installations WorldwideOver 25 Years of ExperienceCollection of Leading SolutionsOne Answer for Your entire Facility