Artificial Turf Technician
About the role
Join FieldTurf — the industry pioneer and trusted leader in synthetic turf solutions — as a Field Service Synthetic Turf Technician and help shape the future of sports and recreation surfaces across the Northwest. At FieldTurf, we don’t just install fields — we create high-performance playing surfaces trusted by professional sports teams, universities, schools, and communities around the world. As part of our FieldCare team, you’ll play a critical role in protecting that reputation by delivering expert maintenance, repairs, and exceptional customer support directly in the field.
Responsibilities
- Performing inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems
- Diagnosing issues and delivering timely, effective solutions that exceed customer expectations
- Completing accurate service documentation and reports in a timely manner
- BUILDING STRONG RELATIONSHIPS WITH CUSTOMERS THROUGH PROFESSIONAL COMMUNICATION AND OUTSTANDING SERVICE
- Educating field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance
- COLLABORATING WITH FIELDCARE COORDINATORS, CUSTOMER SERVICE TEAMS, AND REGIONAL SALES REPRESENTATIVES TO PROVIDE SEAMLESS CUSTOMER SUPPORT
- SUPPORTING FIELDTURF’S SERVICE GROWTH BY IDENTIFYING MAINTENANCE AND EQUIPMENT OPPORTUNITIES FOR CUSTOMERS
- Maintaining company tools, equipment, and service vehicles to FieldTurf standards
- Utilizing technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication
Requirements
- Strong mechanical aptitude and hands-on troubleshooting experience
- Excellent problem-solving skills and the ability to work independently in the field
- A proactive, customer-focused mindset with strong communication skills
- An attention to detail and commitment to quality workmanship
- The ability to read and interpret technical manuals and service documentation
- Experience with field service software or mobile service platforms is a plus
- A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.)
- Strong computer skills for email, reports, and teams
Qualifications
- Physical requirements include active outdoor work in varying weather conditions and the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites.
Skills
- Strong mechanical aptitude and hands-on troubleshooting experience
- Excellent problem-solving skills and the ability to work independently in the field
- A proactive, customer-focused mindset with strong communication skills
- An attention to detail and commitment to quality workmanship
- The ability to read and interpret technical manuals and service documentation
- Experience with field service software or mobile service platforms is a plus
- A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.)
- Strong computer skills for email, reports, and teams
Benefits
- Hybrid work option
- Benefits that go beyond the basics
- Matching contribution retirement savings plan
- Learning & development program
- EAP program + family
- Generous holiday schedule available
Pay
Competitive compensation package based on experience and qualifications.
Schedule
Travel-based role with independence and variety, including regular overnight stays during summer months.
Who We Are
Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions. Trusted by leading programs at every level, we're proud to deliver a seamless turnkey experience for our clients. Over 80,000 Installations Worldwide Over 25 Years of Experience Collection of Leading Solutions One Answer for Your Entire Facility