Artificial Turf Technician

About the role

Join FieldTurf — the industry pioneer and trusted leader in synthetic turf solutions — as a Field Service Synthetic Turf Technician and help shape the future of sports and recreation surfaces across the Northwest. At FieldTurf, we don’t just install fields — we create high-performance playing surfaces trusted by professional sports teams, universities, schools, and communities around the world. As part of our FieldCare team, you’ll play a critical role in protecting that reputation by delivering expert maintenance, repairs, and exceptional customer support directly in the field.

Responsibilities

• Performing inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems
• Diagnosing issues and delivering timely, effective solutions that exceed customer expectations
• Completing accurate service documentation and reports in a timely manner
• BUILDING STRONG relationships with customers through professional communication and outstanding service
• Educating field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance
• COLLABORATING with FieldCare Coordinators, Customer Service teams, and regional sales representatives to provide seamless customer support
• SUPPORTING FieldTurf’s service growth by identifying maintenance and equipment opportunities for customers
• Maintaining company tools, equipment, and service vehicles to FieldTurf standards
• UTILIZING technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication

Requirements

• Strong mechanical aptitude and hands-on troubleshooting experience
• Excellent problem-solving skills and the ability to work independently in the field
• A proactive, customer-focused mindset with strong communication skills
• Attention to detail and commitment to quality workmanship
• Ability to read and interpret technical manuals and service documentation
• Experience with field service software or mobile service platforms is a plus
• A willingness to travel regularly throughout the region, with overnight stays

Qualifications

• Strong Computer skills for email, reports and teams
• Physical Requirements: Active outdoor work in varying weather conditions and requires the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites

Skills

• Strong mechanical aptitude and hands-on troubleshooting experience
• Excellent problem-solving skills and the ability to work independently in the field
• A proactive, customer-focused mindset with strong communication skills
• Attention to detail and commitment to quality workmanship
• Ability to read and interpret technical manuals and service documentation
• Experience with field service software or mobile service platforms is a plus
• A willingness to travel regularly throughout the region, with overnight stays

Benefits

• Hybrid work option
• Benefits that go beyond the basics
• Matching contribution retirement savings plan
• Learning & development program
• EAP program + family
• Generous holiday schedule available

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Travel-based role with independence and variety, including regular overnight stays during summer months.