Artificial Intelligence (AI) Training Specialist
Responsibilities
- Develop, test, and refine prompts for generative AI, custom large language models (LLMs), and AI-enabled applications.
- Evaluate AI responses for accuracy, consistency, relevance, and alignment with customer requirements.
- Create prompt libraries, templates, and best practices to support repeatable and effective AI utilization.
- Support the development of retrieval-augmented generation (RAG), knowledge management, and AI-assisted decision support capabilities.
- Develop and deliver training materials, workshops, and user guides for AI tools and applications.
- Train end-users on prompt development techniques, AI capabilities, limitations, Agents, Descriptive reporting, predictive reporting, and responsible use practices.
- Provide coaching and support to customers and internal teams adopting AI-enabled solutions.
- Aid in developing organizational AI adoption strategies and user engagement plans.
- Perform structured testing and validation of AI-generated responses.
- Document findings, identify performance gaps, and recommend improvements to prompts, workflows, and AI models.
- Assist in monitoring AI system performance and user feedback.
- Organize, curate, and structure content used to support AI applications.
- Aid in preparing structured and unstructured data for AI ingestion and retrieval.
- Support development of taxonomies, metadata standards, and knowledge repositories.
- Help ensure AI systems leverage authoritative and relevant information sources.
- Collaborate with customers, subject matter experts, analysts, and technical teams to understand mission requirements and identify AI use cases.
- Gather user feedback and translate operational needs into AI training and prompt engineering improvements.
- Support demonstrations, pilot programs, and customer workshops.
- Support compliance with organizational policies related to AI governance, privacy, cybersecurity, and responsible AI practices.
- Help identify and mitigate risks associated with AI-generated content, bias, and hallucinations.
- Promote best practices for secure and ethical use of AI technologies.
- Bachelor's degree in Communications, English, Journalism, Business, Psychology, Information Systems, Computer Science, Data Analytics, or a related field.
- 1–3 years of professional experience in training, technical writing, knowledge management, business analysis, communications, data analysis, or technology support.
- Strong written communication and analytical skills.
- Experience using generative AI tools such as ChatGPT, Microsoft Copilot, Claude, Gemini, Grok, or similar platforms.
- Ability to translate complex concepts into clear, user-friendly guidance and training materials.
- Strong organizational skills and attention to detail.
- Medical, dental and vision plans
- Life Insurance
- Short Term Disability insurance (where applicable)
- Voluntary ancillary benefit options
- 401k retirement benefits with employer matching contributions
Qualifications
Benefits and Compensation
Benefit and Compensation Transparency: ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:
The pay range for this position is $75,000 - $125,000 annually. This position has a broad compensation range due to the complexities of government contracting, including contract pricing, labor category requirements, funding parameters, and varying levels of candidate experience and qualifications.
Application and Employment
To apply for a currently open position with ITA International, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com. In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.