ART Restoration Specialist

About the role

This position involves the recovery, documentation, and evaluation of artwork. Tasks include removing, protecting, transporting artwork, disassembling and evaluating artwork for cleaning, servicing, and repair, selecting and ordering replacement items, and delivering artwork back to insured locations. The role also includes communicating with clients and the corporate office.

Responsibilities

• Inventory, document, and evaluate artwork for recovery
• Remove, protect, and transport artwork from insured home or business
• Disassemble and evaluate artwork to be cleaned, serviced, and/or repaired
• Select and order frames and other replacement items as needed
• Clean, restore, and re-assemble artwork to pre-loss condition
• Deliver artwork to insured home or business
• Communicate with the insured to update the status of their artwork
• Communicate with ART Corporate Office for instruction and problem-solving

Requirements

• Bachelor’s Degree in Fine Arts
• Painting background with an understanding of color matching
• Exceptional verbal and written communication skills
• Excellent customer service skills; providing "high touch" service to our clients
• Professional, clean appearance that represents the ART brand
• Comfortable on-site at damaged properties such as burned buildings and homes
• Ability to lift 50 pounds as part of artwork pick-up and delivery activity
• Working knowledge of basic PC operations
• Solid multi-tasking and prioritizing skills
• Strong attention to detail and accuracy
• Able to work efficiently and effectively in a team environment
• Valid driver's license with a satisfactory driving record
• General administration responsibilities such as ordering materials, answering client questions and calls, and estimating jobs using ART’s tracking system (training provided)
• Occasional circumstances requiring overtime work and travel

Qualifications

• Photoshop experience a plus
• Successfully complete a pre-employment drug screen and criminal background check
• Able to pass a pulmonary function test
• Picture-framing experience a plus
• Consistently report to work during scheduled times
• Attend and participate in all staff meetings as requested
• Be available for non-scheduled work requirements as needed
• Cooperate with direct supervision and perform duties assigned by supervisors
• Cooperate with other technicians and perform duties assigned
• Inspect own work and ensure that it is complete, thorough, and meets ART quality standards and meets or exceeds customer expectations
• Report all injuries immediately. Injured workers requiring more than first aid treatment must immediately be seen by a physician or clinic specified by ART
• Abide by all rules, regulations, and policies contained in the employee handbook, safety manual and employment agreement; including active participation in identifying, reporting, and correcting situations affecting safety, quality, and customer satisfaction
• Properly operate the ART vehicle in accordance with the manufacturer’s recommendations and ART procedures
• Use and maintain all provided materials, supplies, and equipment in accordance with the manufacturer’s recommended procedures
• Document all job activity using the applicable systems in place
• Keep job or customer files neat, organized, and secure and keep its contents confidential
• Participate in ongoing training programs sponsored by the company and/or affiliated organizations

Benefits

• Steady and calculated growth since 1993
• World-class operation in restoring electronics, art, textiles, and documents quickly and effectively
• Specializes in recovery solutions for major disasters related to fire, water, lightning, and vandalism
• High-quality and cost-effective "hands-on" restoration services with appropriate turnaround times
• Positive impact on the community and control over future

Pay

Negotiable based on experience and qualifications.

Schedule

Flexible schedule to accommodate the demands of the job.