Arrowhead Travel Plaza Cashier

Essential Job Functions

• Provides the highest level of customer service, emphasizing courteous assistance to each customer by greeting and acknowledging guests in a friendly manner, using the customer’s name whenever possible.
• Aids guests, including locating items within the store, providing location directions, road condition updates as requested, and assisting customers at the fuel dispenser if needed.
• Operates cash register and processes transactions within department guidelines for all Arrowhead-approved payment methods.
• Responsible for staying current on in-store promotions.
• Maintains sales counter in an organized, safe, and tidy manner while replenishing supplies as needed.
• Informs supervisor of supply needs and assists with stocking point-of-sale supplies.
• Affords assistance with maintaining stock and cleanliness of coffee bar, deli bar, cooler, and point-of-sale area.
• Must be able to lift and maneuver heavy, bulky items onto shelving including overheads when changing displays or replenishing products.
• Promotes customer service by handling inquiries and requests.
• Ensures that operation of equipment, tools, and materials are handled in a safe and sanitary manner.
• Promotes a clean, safe, and healthy work environment for employees and guests.

Safety

• Ensuring a safe experience by protecting the welfare of all.

Integrity

• Expecting personal accountability at every level.

Courtesy

• Creating an exceptional customer service experience for everyone.

Team

• Functioning together to create a cooperative and positive experience.

Show

• Providing flawless experience –a clean and cared-for resort.

Minimum Qualifications

• Six (6) months of retail cashier or front-line customer service work experience.
• Stand for long periods; bending and lifting regularly; lifting a minimum weight of 40 pounds chest high and repetitive use of arms, wrists, hands, and fingers.
• Possess excellent organizational skills, be a self-starter, and be able to perform essential job duties with minimal supervision.
• Requires strong communication skills, and verbal, written, and interpersonal skills to effectively work with a diverse group of people.
• Requires a criminal history background check.
• Must be at least 18 years of age.

Preferred Qualifications

• High school diploma or GED.
• OR ten (10) years of experience.