Armor PT - Front Office Coordinator

Essential Duties and Responsibilities

• Complete daily general office and administrative duties
• Oversee the collection of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Maintain accurate records and monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

Qualifications/Skills

• Basic computer skills including proficiency with Microsoft Office and Outlook
• A high school diploma or equivalent required
• Two years of experience in a medical office, customer service, or other similar business setting preferred
• Effective and professional communication skills
• Strong organizational skills with attention to detail and accuracy
• Ability to handle multiple tasks in a busy environment

Physical Demands

The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.