Armed Security Shift Supervisor - Overnight
About the role
The Armed Security Shift Supervisor is responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer. This role acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
Responsibilities
- Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
- Communicate staffing needs on shift to Account Manager or Operations Manager.
- Affirm that officers receive appropriate training, developing them in both technical and professional skills.
- Affirm that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager.
- Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures.
- Affirm that uniforms, equipment, supplies, and vehicles utilized at the account are maintained appropriately with appropriate inventories and maintenance checklists.
- Occasionally lift or carry up to 40 pounds.
- Climb stairs, ramps, or ladders occasionally during shift.
- Stand or walk on various surfaces for long periods of time.
Qualifications/Requirements
- Be at least 21 years of age with high school diploma or equivalent.
- Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Display exceptional customer service and communication skills.
- Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
- Handle crisis situations at the client site, calmly and efficiently.
- Able to work in various environments such as cold weather, rain/snow or heat.
Benefits
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
Schedule
Details on the schedule will be provided upon interview.
Pay
Details on pay will be provided upon interview.