Arizona

About the role

Sales associates are the primary customer-facing personnel who provide fast, efficient, and professional service while accurately managing transactions. This role focuses on delivering outstanding customer service while accurately managing transactions such as wires, check cashing, loans, money orders, bill payments, and top-ups, lottery tickets and online sales. The Sales Associate is responsible for handling and balancing cash drawers, maintaining confidentiality of customer information, and ensuring compliance with company, state, and federal regulations.

Additionally, this position identifies cross-selling opportunities, provides prompt and professional assistance with customer inquiries, and proactively enhances the company’s acceptance and branding in the market.

Responsibilities

• Handle and balance cash drawers
• Maintain confidentiality of customer information
• Ensure compliance with company, state, and federal regulations
• Identify cross-selling opportunities
• Provide prompt and professional assistance with customer inquiries
• Proactively enhance the company's acceptance and branding in the market

Requirements

• Bilingual proficiency in English and Spanish
• High school diploma or equivalent
• At least 1 year of retail or customer service experience
• Ability to work flexible hours including evenings and weekends
• Strong communication and interpersonal skills
• Basic computer skills including Microsoft Office

Qualifications

• Experience in a fast-paced environment
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Passion for customer service and sales

Skills

• Customer service skills
• Attention to detail
• Organizational skills
• Effective communication skills
• Knowledge of financial transactions

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Professional development opportunities
• Flexible scheduling

Pay

$74,100 - $74,101 annually

Schedule

Full-time