Ariens Nordic Center Trailhead Support

About the role

Ariens Nordic Center is seeking energetic, friendly Customer Service Support Staff to assist with the day-to-day operations of the Ariens Nordic Center. This seasonal, part-time role plays a key part in ensuring guests have a positive and enjoyable experience.

Responsibilities

• Provide excellent customer service while assisting guests with trail access, rentals, retail purchases, and general questions
• Perform opening and closing responsibilities and support the day-to-day operations of the facility
• Operate the register and accurately process transactions
• Maintain clean, organized, and guest-ready spaces, including general facility cleaning and upkeep
• Help organize, restock, and maintain retail and guest-facing areas
• Set up, inspect, move, and store equipment, including audio-visual equipment, tables, chairs, and other venue assets
• Follow facility safety standards and work collaboratively with the Leadership Team to support venue needs

Qualifications

• Friendly, professional, and committed to providing exceptional customer service
• Strong communication, interpersonal, and problem-solving skills
• Ability to remain calm and professional when handling guest or team member concerns
• Dependable, responsible, and punctual with a strong work ethic
• Detail-oriented, observant, and able to work independently
• Basic math skills and the ability to accurately process transactions
• Ability to meet the physical demands of the position, including standing, walking, and lifting or moving heavy items for extended periods
• Flexible schedule with availability to work nights, weekends, and holidays as needed

Benefits

• Medical, Dental, Vision Insurance effective first day of employment
• Dependent Care Flexible Spending Account (FSA) plan
• 401(k) match and profit-sharing plans
• Life Insurance
• Health Savings Accounts (HSA)
• Short Term Disability
• Parental Leave
• Paid holidays
• Employee Assistance Program
• Tuition Reimbursement and Apprenticeship Programs
• Safety shoes and safety prescription glasses reimbursement
• Employee Product Purchase Program
• 50% Daycare discount
• 10% tuition discount at KinderCare Learning Centers nationwide