Area Vice President, Solutions Engineering

About the role

We’re seeking a sharp, trusted, and highly autonomous Area Vice President, Solutions Engineering to help drive NinjaOne’s continued growth across the enterprise market. This is a builder role and an opportunity to help shape how we engage complex enterprise customers across the region while developing and guiding Solutions Engineers supporting the business.

What You’ll Be Doing

• Own the full pre-sales technical experience across the enterprise space in North America, guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
• Collaborate closely with Account Executives and Sales Leadership to drive regional growth and align technical value to customer infrastructure and operational goals
• Lead and mentor Solutions Engineers supporting the region while remaining hands-on in complex opportunities, ensuring customers clearly understand the value of the NinjaOne platform and how it supports their IT operations at scale
• Own the technical strategy, identifying repeatable technical patterns across opportunities and translating those insights into scalable pre-sales playbooks, demo standards, and enablement for the broader SE team
• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed enterprise environments
• Serve as a strategic voice between Sales and Product surfacing regional customer feedback identifying feature gaps and influencing roadmap direction
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
• Represent NinjaOne at regional industry events, conferences, and customer forums
• Help shape the future of the Enterprise SE function contributing to playbooks, processes, and cross-functional alignment across the organization

Technical Requirements

• Proficiency in Windows environments, registry services performance troubleshooting
• Familiarity with Linux and macOS systems and basic command-line troubleshooting
• Strong understanding of networking concepts including DNS, VPNs, firewalls, and endpoint protections
• Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
• Scripting experience in PowerShell, JavaScript, and/or VBScript is strongly preferred

About You

• 10+ years in pre-sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers
• Experience leading and developing Solutions Engineers while maintaining hands-on credibility in complex enterprise or public sector sales cycles
• Evolves from a technical background such as TAM, support, or systems engineer with practical insight into IT operations at scale across the enterprise space
• Recognized authority in a technical domain or market segment with the ability to shape technical strategy and guide complex public sector opportunities to technical close
• Strong communicator with executive presence able to tailor messaging for administrators, technical staff, and agency leadership
• Deep domain knowledge in IT operations, RMM, endpoint management, and ITSM-adjacent platforms within the public sector
• Understands how IT teams in enterprise environments evaluate, procure, and scale solutions along with insight into procurement processes and compliance considerations
• Known for high emotional intelligence, technical credibility, and a customer-first mindset
• Operates with adaptability and urgency excelling in fast-paced high-growth environments
• Bachelor’s degree preferred but not required
• Technical certifications such as CISSP, Security+, or cloud architecture are a plus

Company Overview

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About Us

This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by law.