Area Supervisor-Pensacola, FL.

About Us

Butler Plus is a leading provider of doorstep trash, bulk & junk removal, sustainability solutions, porter services, and pressure washing for multifamily communities across the country. We currently service more than 340,000 units nationwide and are known for delivering reliable service, strong operational support, and an elevated experience for both residents and property teams. Butler Plus has been featured in The Wall Street Journal, TIME Magazine, and on CNBC. We take pride in hiring professional team members who make a difference every day and in fostering a culture built around our five Core Values: Figure It Out, Champion of Change, Do the Right Thing, never “Not My Job,” and Expect Excellence.

This position is located in Pensacola, FL.

About the Role

As the Area Supervisor, you will assist the District Operations Manager in managing operations for up to 30 multifamily (apartment) communities within an assigned district. You will work alongside our frontline employees, splitting your time between recruiting, staffing, training, and oversight of the remote workforce who service our communities. Your primary responsibility will be ensuring day and nightly trash pick-up is completed per schedule to 100% satisfaction of our clients. As we grow and bring on new communities, you will also assist with the field team to ensure a successful rollout and service launch.

Responsibilities

• Ensure satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area.
• Complete doorstep trash/recycling collection services as needed in your area.
• Perform additional services as needed at assigned communities, including but not limited to: porter service, bulk item hauling, pet station waste removal, pressure washing, compactor clean-up, and light community cleanliness tasks.
• Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies.
• Monitor staff check in/out and overall time to completion using our proprietary technology.
• Recruit, train, and onboard new staff, as well as provide continuing education as needed.
• Assist with training new members of management as needed.
• Assist manager with semi-monthly payroll by keeping the proprietary technology up to date.
• Attend weekly meetings with manager, HR, etc.
• Partner with direct manager on the execution of rollout/launch of service on new properties.
• Attend resident events at the communities.
• Provide on-call support to workforce.
• Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, etc.
• Work collaboratively and communicate effectively with the direct manager and other business units to serve the customer and Butler Plus team.
• Must be able to lift up to 50 lbs.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Experience managing a remote workforce of up to 50 who work 5-7 days a week: roughly 2-3 hours per day.
• Basic employee relations experience as it relates to hiring and management.
• Experience in multi-site operations.
• Experience providing customer service.
• Excellent oral and written communication skills.
• Strong planning, time management, and organizational skills.
• Strong work ethic and quality improvement orientation.
• Ability to build trust and rapport; effectively communicate with co-workers, employees, and customers.
• Self-motivated and resourceful.
• Ability to work independently.
• Able to self-manage with some supervision.
• Collaborative/team player.
• Embody our core values: Figure It Out, Champion of Change, Do the Right Thing, never “Not My Job,” and Expect Excellence.

Preferred Qualifications

• AA degree preferred or relevant workforce experience.

Benefits

• Competitive base salary.
• Company Vehicle provided at no cost to employee; Gas, Insurance, and Maintenance all paid for OR Monthly Truck/Gas Stipend when using personal vehicle.
• Monthly Cell Phone Stipend.
• Healthcare Plans (Medical, Dental, Vision, Life).
• 401k Company Matching Plan.
• Maternity, Paternal, and Additional Leave Options.
• Remote Position within the city of need.
• Flexible Personal Time Off (PTO).
• Fun, collaborative, and team-oriented work environment with training and a feedback-rich culture.