Area Supervisor

About the role

The Area Supervisor plays a crucial role in the Store Leadership team, overseeing a specific area and managing the general operations and supervision of the Store. This position requires a high level of responsibility and attention to detail.

Responsibilities

• Maintain a safe and secure environment by understanding and practicing safe behaviors, immediately correcting or reporting unsafe conditions, and ensuring proper security measures are in place.
• Treat all customers, associates, and leaders with respect, demonstrating courtesy, friendliness, and professionalism.
• Ensure proper merchandise presentation and maintain a clean work area at all times.
• Execute and supervise Company operational processes as needed, including handling merchandise, performing loss prevention duties, and managing front-end operations.
• Manage associates' break schedules, ensure equipment is working properly, maintain proper supplies, and expedite go-backs.
• Train and coach associates on cash registers, shortage control policies, and other front-end procedures.
• Maintain fitting rooms and ensure all garments are accounted for and compliant with company policy.
• Perform administrative duties as assigned by the store manager, including conducting cash pulls and bank deposits, managing associate schedules, and processing payroll.

Qualifications and Special Skills Required

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Physical Requirements

• Ability to use all store equipment, including PDTs, registers, and PCs as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull, and lift more than 25 lbs.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.