Area Supervisor

About the role

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. They ensure proper merchandise presentation, maintain a clean work area, execute and supervise Company operational processes, and manage various aspects of store operations.

Responsibilities

• Maintain a safe and secure environment by practicing safe behaviors and immediately correcting or reporting any unsafe conditions or practices to Store Leadership.
• Manage the customer service presence on the sales floor, engage customers and associates, and maintain heightened loss prevention awareness.
• Ensure proper merchandise presentation, maintain a clean work area, and process all merchandise with a sense of urgency.
• Supervise associates, train and coach them on cash registers, shortage control policies, and other front-end procedures.
• Execute Company Best Practices and maximize productivity by minimizing steps and extra touches when working.
• Manage the fitting rooms, ensuring their maintenance and cleanliness, and oversee the proper handling of returns.
• Perform administrative duties as assigned by the Store Manager, such as conducting cash pulls and bank deposits, and ensuring payroll administration.

Requirements

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Qualifications and Special Skills

• Physical requirements: ability to use all Store equipment, including PDTs, registers and PC as required; spend up to 100% of working time standing, walking, and moving around the Store; bend, squat, kneel, climb, carry, reach, and stoop; occasionally push, pull, and lift more than 25 lbs.; use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Associates who work Stockroom shifts: ability to regularly push, pull, and lift more than 20 lbs.

Compensation

The base pay range for this role is $19.00 - $19.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.