Area Supervisor

Job Summary

The Area Supervisor (AS) oversees the operations of the divisional office in Sulphur, LA.

Essential Job Functions

• Interviews with prospective individuals served and their families.
• Captures the expansion of current programs and supports, and develops new services/supports.
• Promotes community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
• Absolves all policies and supports, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
• Works cooperatively with the home, state, and division offices.
• Assists with specialized training of staff members as required by Evergreen and local, state, and federal agencies.
• Maintains cost plans to ensure facilities operate within budget.
• Prepares and monitors the annual budget for the assigned area.
• Supervises and monitors the work of other administrative staff.
• Functions as the administrator on call.
• Provides technical assistance to administrative staff.
• Maintains timesheets, mileage sheets, and daily schedules of staff.
• Functions as a case manager for assigned individuals served as needed.
• Develops, prepares, and monitors individual support plans according to the guidelines of the applicable state agency or any entity that provides regulatory oversight.
• Coordinates and arranges appointments, meetings, and other administrative matters on behalf of supported individuals served or staff members.
• Supports the individual served and his/her family and works with local and state agencies on behalf of assigned individuals served.

CORE Competencies

• Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
• Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
• Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
• Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

Qualifications/Experience/Job Knowledge

• Bachelor's degree required.
• At least five (5) years of experience working in the field of ID/DD, with at least two (2) of those years in administrative roles.
• Experience in Case Management preferred.
• Working knowledge of matching specific supports and interventions to the unique needs of the people in the home.
• Working knowledge of person centeredness.
• Completes all required state training within the time period set forth in state guidelines.
• Working knowledge of federal and state guidelines related to relevant program(s).

Physical Requirements

• Constantly moves about to coordinate work.
• Regularly works in a fast-paced environment with multiple task deadlines.
• Regularly moves and positions objects weighing up to 50 pounds.
• Occasionally exposed to viruses and infectious conditions.
• Constantly alert and observant during working hours.

Supervisory Responsibilities

Will supervise.

Special Requirements

• May be required to attend seminars or job-related training courses.
• Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities.
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
• Must be able to prioritize work tasks.

Skills and Abilities

• Working knowledge of Microsoft Windows and Office applications.
• Working knowledge of Google Workspace.
• Aptitude to learn other software programs as required for this position.

Employment Variables

• Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
• Must pass a drug screen and criminal background check.
• Availability for evening and weekend work may be required based on operational needs.

Working Environment

Typical office setting.

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources