Area Supervisor
Flagger Force · Bloomington, IN · Yesterday
Business DevelopmentFull-time
Responsibilities
- Manages and provides day-to-day leadership to assigned field personnel.
- Directs and oversees the work of assigned field employees.
- Participates in hiring, performance management, corrective action, and termination decisions in accordance with company policies.
- Buils strong relationships with direct reports through regular coaching, communication, and job site visits.
- Conduct annual performance reviews and provide ongoing coaching, feedback, and development support to assigned employees.
- Travel daily to job site locations throughout the assigned territory to observe field operations, evaluate performance, and complete required reporting.
- Build and maintain positive relationships with clients, State DOT representatives, and local municipalities within the assigned territory.
- Identify client needs, service opportunities, and potential areas for account growth, and communicate opportunities to the appropriate internal partners.
- Lead the pre-construction management process, including client meetings, internal job lead meetings, job planning, and other required communication.
- Serve as a subject matter resource for internal office staff regarding job requirements, including personnel, equipment, and operational needs.
- Meet regularly with the Field Manager to review Crew Leader and Advanced Crew Leader performance, staffing needs, operational issues, and key performance metrics.
- Complete and submit timely and accurate work zone observation and operational reports.
- Partner with the Safety Department in the investigation and follow-up of incidents, as requested.
- Monitor fleet telematics and provide driver coaching and corrective follow-up as appropriate.
- Professionally represent the organization in interactions with clients, employees, municipalities, and the public.
- Submit HR requests and deliver coaching, corrective action, and discipline in accordance with company guidelines and established timelines.
- Collaborate and communicate effectively with Operations, Safety, Human Resources, and other internal departments.
- Conduct, attend, and participate in department and operational meetings as required.
- Conduct random quarterly, post-accident, and reasonable-suspicion drug testing in accordance with company policy and applicable requirements.
- Successfully complete the Area Supervisor Job Training Program and all required continuing education and certifications.
- Perform other duties and responsibilities as assigned in support of business and operational needs.
Qualifications
- Must pass Work Zone Leadership course with 80% or higher.
- Maintain valid internal training certifications through Flagger Force Academy.
- Hold all required Department of Transportation qualifications for assigned territory.
- Valid driver's license in accordance with Flagger Force motor vehicle record standards.
- Strong verbal, written, analytical, reasoning, and problem-solving skills.
- Developed leadership skills including conflict resolution, and ability to coach and train people and teams.
- Ability to positively influence people and situations in a fast-paced environment and build trust and support optimal outcomes.
- Ability to adapt quickly and manage time effectively.
- Ability to manage high stress scenarios and environments.
- Proficient computer literacy; experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.).
- Steel toed boots or the ability to obtain prior to employment.
Benefits
- Medical, vision and dental insurance.
- 401k w/company match.
- Generous paid time off.
- On-site fitness facility.
- Paid holidays.
- Health savings account.
- Company paid benefits (long term disability and basic life/AD&D).
- Employee assistance program.
- Tuition and education assistance.
- Employee appreciation events.
- Give back to the communities we serve through paid volunteer time off.
- Professional development opportunities.