Area Supervisor

Field-based position supporting the Miami-Dade County and South Broward County, Florida territory. Requires daily travel throughout the assigned area. Bilingual English/Spanish proficiency required; must effectively communicate verbally in both languages with employees, clients, and business partners. Must reside within the assigned territory or a reasonable commuting distance.

Responsibilities

• Manages and provides day-to-day leadership to assigned field personnel.
• Directs and oversees the work of assigned field employees.
• Participates in hiring, performance management, corrective action, and termination decisions in accordance with company policies.
• Builds strong relationships with direct reports through regular coaching, communication, and job site visits.
• Conducts annual performance reviews and provides ongoing coaching, feedback, and development support to assigned employees.
• Travels daily to job site locations throughout the assigned territory to observe field operations, evaluate performance, and complete required reporting.
• Builds and maintains positive relationships with clients, State DOT representatives, and local municipalities within the assigned territory.
• Identifies client needs, service opportunities, and potential areas for account growth; communicates opportunities to internal partners.
• Leads the pre-construction management process, including client meetings, internal job lead meetings, job planning, and required communication.
• Serves as a subject matter resource for internal office staff regarding job requirements, including personnel, equipment, and operational needs.
• Meets regularly with the Field Manager to review Crew Leader and Advanced Crew Leader performance, staffing needs, operational issues, and key performance metrics.
• Completes and submits timely and accurate work zone observation and operational reports.
• Partners with the Safety Department in the investigation and follow-up of incidents, as requested.
• Monitors fleet telematics and provides driver coaching and corrective follow-up as appropriate.
• Professionally represents the organization in interactions with clients, employees, municipalities, and the public.
• Submits HR requests and delivers coaching, corrective action, and discipline in accordance with company guidelines and timelines.
• Collaborates and communicates effectively with Operations, Safety, Human Resources, and other internal departments.
• Makes recommendations to the Field Manager regarding field employee promotions, development, and staffing needs.
• Conducts, attends, and participates in department and operational meetings as required.
• Conducts random quarterly, post-accident, and reasonable-suspicion drug testing in accordance with company policy.
• Successfully completes the Area Supervisor Job Training Program and all required continuing education and certifications.
• Performs other duties and responsibilities as assigned in support of business and operational needs.
• Adheres to company values, vision, and mission; demonstrates leadership, professionalism, and a positive attitude.

Qualifications

• Must pass Work Zone Leadership course with 80% or higher.
• Maintains valid internal training certifications through Flagger Force Academy.
• Must hold all required Department of Transportation qualifications for assigned territory.
• Valid driver’s license in accordance with Flagger Force motor vehicle record standards.
• Strong verbal, written, analytical, reasoning, and problem-solving skills.
• Developed leadership skills including conflict resolution, and ability to coach and train people and teams.
• Ability to positively influence people and situations in a fast-paced environment and build trust and support optimal outcomes.
• Ability to adapt quickly and manage time effectively.
• Ability to manage high-stress scenarios and environments.
• Proficient computer literacy; experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.).
• Steel-toed boots or the ability to obtain prior to employment.

Preferred Experience

• One (1) or more years of experience with Flagger Force and/or comparable traffic control operations.
• One (1) or more years of experience working with state and federal traffic control guidelines, including the Manual on Uniform Traffic Control Devices (MUTCD).
• Previous experience leading, coaching, or supervising field employees.
• Advanced Crew Leader knowledge or comparable traffic control leadership experience.

Education

Bachelor’s Degree.

Benefits

• Medical, vision, and dental insurance.
• 401k with company match.
• Generous paid time off.
• On-site fitness facility.
• Paid holidays.
• Health savings account.
• Company-paid benefits (long-term disability and basic life/AD&D).
• Employee assistance program.
• Tuition and education assistance.
• Employee appreciation events.
• Paid volunteer time off to give back to the communities served.
• Professional development opportunities.