Area Supervisor

About the role

Performs professional and technical field audits and directly supervises housekeepers, and floor technicians within an assigned portfolio. Must also have the ability to perform floor care including VCT and carpet cleaning. A major focus will be to train and develop employees to perform their duties to company standards, maintain key performance metrics and contractual requirements.

Responsibilities

• Train new hires on all aspects of their jobs and job assignments
• Maintain operating plans in each account assigned
• Maintain accurate records for new hires within the training matrix
• Provide written job assignments for all employees assigned
• Aid service managers with time keeping in the time keeping system
• Place orders through the Coupa supply system
• Conduct internal audits reporting findings to service managers weekly
• Create standardized work assignments by utilizing self-directed teams, or individual job assignments
• Establish Best Practices for equipment use
• Perform quality and safety inspections including the facility, buildings, and equipment, and submit documented reports
• Interpret and implement quality assurance standards
• Provide excellent leadership to assigned staff
• Possess basic knowledge of applicable computer skills and smart phone usage for emailing, and placing orders, etc.
• Familiarity of all tools required to perform the assigned tasks

Requirements

• Considerable knowledge of loss prevention practices, procedures and techniques used in varied employment situations and equipment operations
• Considerable knowledge of standard safety equipment and safe driving methods applicable to varied types of vehicle operations and work areas
• Some knowledge of accident claims reporting and investigations
• Ability to carry out complex oral and written instructions
• Ability to express ideas clearly and concisely, both verbally and in writing, to groups and individuals
• Ability to deal effectively and persuasively with employees, supervisors, managers, vendors and the executive team
• Knowledge of OSHA requirements
• Knowledge of applicable computer skills and smart phone usage for emailing, and placing orders, etc.

Qualifications

• Bi-lingual in English and Spanish/Creole is an advantage but not required
• Valid Florida Driver’s license
• 2 years supervisor/manager experience
• 5 years industry experience

Skills

• Basic knowledge of applicable computer skills and smart phone usage for emailing, and placing orders, etc.
• Familiarity of all tools required to perform the assigned tasks

Benefits

Includes comprehensive benefits package.

Pay

Competitive salary based on experience.

Schedule

Variable schedule to accommodate service needs.

Supervision Received

General supervision is received from a Service Manager who confers on difficult problems and reviews completed work for quality of professional results. Tasks are usually performed under little direct supervision allowing use of independent judgment.

Supervision Exercised

Supervision exercised with all assigned employees within assigned portfolio.

FLSA Status

Non-Exempt.

EEO Classification

Service Workers