Area Service Representative #462

About the Role

Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR) to provide delivery of products and service of display/equipment, while ensuring superior customer service to established retail accounts. This role requires overnight travel 2 nights a month, depending on company needs.

Responsibilities

• Ensure rental displays are clean, stocked, and well-maintained at multiple retail locations on an assigned route.
• Inspect, clean, and service rental machines during service stops.
• Implement new and improved processes and procedures as needed.
• Project confidence and safety while providing customer-friendly service consistent with the Rug Doctor Mission Statement.

Qualifications

• Available for overnight travel, 2 nights a month.
• Desire to learn and practice company standards.
• Friendly, with exceptional communication skills.
• Dynamic, with an outgoing personality.
• Customer service oriented.
• Mechanical aptitude.
• Able to work independently and solve problems.
• Basic computer skills.
• Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed).

Requirements

• Must be at least 21 years of age.
• High school diploma or GED (preferred).
• Valid state driver’s license and clean driving record.
• Meet physical requirements: bending, stooping, kneeling, lifting/raising up to 50 lbs, and manually pushing/pulling up to 75 lbs.
• Ability to work in different climates (hot, cold, etc.).
• Ability to drive a vehicle for consecutive hours daily.

What We Offer

• Company vehicle (includes fuel, maintenance, insurance, and repairs).
• Paid training.
• Company uniforms.
• Company credit card for business-related expenses (travel, meals, etc.).
• Paid Time Off and Holidays.
• Medical, dental, vision, STD/LTD, Life, and other optional benefits.
• 401(k) plan with Company match.
• Educational Reimbursement.

Consent of the candidate is required to complete a criminal background inquiry, non-DOT physical, and to complete and pass a drug screen to qualify for employment.