Area Service Representative #416

About the role

Rug Doctor is hiring a full-time, Monday‑Friday Area Service Representative (ASR) to deliver products and service display/equipment while providing superior customer service to established retail accounts. The ASR ensures that rental displays are clean, stocked and well maintained at multiple retail locations on an assigned route, including inspecting, cleaning and servicing rental machines. As needed, the ASR implements new and improved processes and procedures, projects the confidence and safety of Rug Doctor, and extends customer‑friendly service to users of the products. The role is performed consistently with the Rug Doctor Mission Statement, requiring independent work, a successful track record, and self‑management of productivity in a fast‑paced environment.

Responsibilities

• Provide delivery of products and service of display/equipment to established retail accounts.
• Ensure rental displays are clean, stocked and well maintained at multiple retail locations on an assigned route.
• Inspect, clean and service rental machines during service stops.
• Implement new and improved processes and procedures as needed.
• Project the confidence and safety of Rug Doctor while extending customer‑friendly service to product users.
• Work independently, self‑manage productivity, and maintain a successful record of accomplishment in a fast‑paced environment.

Skills

• Desire to learn and practice company standards.
• Friendly with exceptional communication skills.
• Dynamic, outgoing personality.
• Customer service oriented.
• Mechanical aptitude.
• Able to work independently and solve problems.
• Basic computer skills.
• Excited about a career, not just a job.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED (preferred).