Area Sales Manager - Crowne Plaza Crystal City and Holiday Inn National Airport

Responsibilities

• Sales/Revenue Maximization: Achieve catering, sales room nights, and revenue goals through business development, account management, and hotel site sales calls.
• Maximize space potential and food and beverage minimums.
• Pursue up-selling opportunities to maximize revenue potential.
• Develop, build, and maintain excellent client relationships through community involvement, local visitors’ bureaus, bridal organizations, charity events, and cultivating a client database.
• Support the management of catering expenses to maximize hotel profitability.
• Follow B. F. Saul Company Hospitality Group procurement guidelines and apply good business judgment.
• Aid in the preparation and management of the department budget.
• Manage and maintain company assets to stay within budget guidelines and extend the life of company resources.
• Ensure client satisfaction by ensuring catering service standards are met and clients' needs are responded to in a timely manner.
• Communicate client needs from catering to appropriate operational departments effectively.
• Resolve clients' complaints and concerns in a courteous and friendly manner, focusing on service recovery when applicable.
• Utilize sales tools and other market intelligence to utilize sales data accurately.
• Document information in Delphi on a daily basis to ensure integrity of sales data.
• Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations.
• Maintain a clean and safe work environment and follow all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
• Manage multiple priorities in a fast-paced environment.

Qualifications

• Prior direct sales experience in a full-service hotel of a comparable (or upscale) brand, market position, average rate level, and appropriate hands-on market segment experience.
• Previous experience using Delphi CRM system.
• Detail-oriented with the ability to communicate well with all levels within and outside the organization and problem-solve with employees and guests.
• Able to manage multiple priorities in a fast-paced environment.
• Ability to lift, push, and pull up to 20 pounds on an occasional basis.
• High school diploma or GED required. College degree or equivalent experience preferred.

Benefits

• Well-Being Benefits: Health Insurance, Dental & Vision Insurance, Short & Long Term Disability, Vacation Policy, Weekly Pay, Long Term Planning: 401(k) Retirement Program, Paid Life Insurance, Tuition Reimbursement, Team Member Programs: Our Big 3 Mission Statement Leaders of the Month/Year, Annual Performance Appraisals and Wage Increase Opportunities, Annual Team Member Banquets, Annual Team Member Engagement Survey, Discounted Room Rates for Team Members, Family and Friends, Complimentary Room Stays.
• The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.
• B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.