Area Sales Manager

Responsibilities

• Communicate DNOW objectives, business model, and technologies clearly within the customer organization at the upper levels.
• Focus internally within the Branch and with customer executives to ensure a high degree of communication across a wide range of issues focused on customer satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign.
• Manage all facets of operations to insure all internal and external requirements for the area assigned are fulfilled.
• Facilitate and oversee all facets of revenue generation within assigned area.
• Maximize financial results, and meet and exceed sales goals.
• Cultivate and grow customer base and increase market share within region.
• Manage and lead the team to provide excellent customer service to assigned group in specific area.
• Supervise/direct branch managers and ensures daily duties are carried out.
• Communicate effectively within the Region and Corporate; operations, support groups and management on activity, sales, opportunities and market information.
• Ensures key metric performances are in place and actively being managed.
• Maintain branch inventory levels which meet or exceed company guidelines which include on hand unit accuracy and total investment.
• Ensure that effective processes are in place that communicate customer needs and delivery of Branch products and services.
• Set metrics around performance, account management, training, and profit generating objectives for the Area Sales Team.
• Resolve issues with quick responses and quality work.
• Communicate and work with the other Area Sales Managers to ensure that there is a clear understanding of the customer’s plans and activities.
• Facilitate a monthly Area meeting with the Area Sales and Operations Teams to ensure clarity around goals, issues, and opportunities.
• Work with the Area Sales Team in building strategies to produce results and generate revenue around all Branch product solutions & offerings.
• Conduct quarterly reviews with the Area Sales Team to ensure strict focus on opportunities, issues, action items, and personal development.
• Maintain strict confidentiality according to internal policy from Area customers.
• Special projects, as assigned.

Requirements

• Bachelor’s degree or equivalent professional management experience
• Broad technical knowledge regarding Branch products and service offerings
• Solid understanding of the drilling and oil & gas production business
• Experience managing multi-cultural teams
• Astute business person with a good understanding of profitability and ROCE
• Proven high-level sales, sales management and marketing skills
• Excellent oral, written, presentation and documentation skills
• Microsoft Office skills
• SAP preferred
• Culturally adroit and able to travel extensively
• Aggressive, goal-oriented, self-starter with excellent time management skills
• Strategic thinker, yet hands-on and tactical
• Adept at team dynamics and results-focused, both internally and externally
• Positive, optimistic personality