Area Property Manager

About the role

The Area Manager is a key role accountable for overseeing a residential portfolio within assigned regions which may change from time to time. The Area Manager is a leadership position responsible for a team of internal associates who are accountable to plan, implement and monitor operations, profitability, quality of service, leasing, marketing and tenant relationships.

Responsibilities

• Maximize Human Resources by recruiting, training, empowering and motivating on-site property managers and other team members
• Provide guidance and delegate priority tasking ensuring that all policy, rules and procedures are followed and conduct performance evaluations
• Temporarily assume the responsibilities of the Property Manager, Assistant Property Manager, or Leasing Agents positions when vacated, during extended leaves of absence, or when deemed necessary
• Provide leadership and exemplify the highest level of customer service
• Train leasing staff on all pertinent computer software and regularly monitor for accuracy
• Lead the formulation of operating budgets and review/approve property invoices
• Make routine inspections to ensure compliance with company policy, review operations, and curb appeal of all assigned properties remains high and attractive
• Possess knowledge of markets and competition within the region and create strategic responses to improve operations and financial performance
• Assist in the development, implementation, and tracking results of marketing plans targeting prospective and existing residents
• Work with the Director of Facilities Maintenance to review maintenance plans, safety standard procedures, and maintain records
• Communicate effectively and regularly with senior management and partners, providing updates on portfolio, property operations and any concerns
• Maintain reliable transportation, valid driver’s license and valid vehicle insurance
• Act as Property Manager over properties without a designated manager
• Manage the tenants experience to ensure long term residency
• Ensures enforcement of all rules of the property
• Communicates with the Maintenance Department to ensure the property remains in good repair and tenant’s maintenance requests are resolved satisfactorily
• Coordinates with Accounts Receivable to ensure security deposit reconciliations are prepared accurately and appropriate messages are communicated to the Tenant

Qualifications

• 6 years experience in property management
• 3 years of progressive leadership roles within property management
• Possess knowledge of and adhere to all local, state and federal laws, including all laws governing Fair Housing in compliance with local, state and national authorities
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Experience with Property Management Software

Benefits

• Invest in Your Future: 401(k) with company match, plus annual merit-based increases
• Prioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options
• Recharge and Renew: Generous paid time off and 8+ paid holidays
• Voluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity
• Keep Growing: Ongoing education, leadership training, and advancement opportunities across all departments
• Celebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programs
• Make an Impact: Contribute to meaningful projects that shape neighborhoods and improve lives
• Be Rewarded: Eligible for performance-based bonuses and commissions