Area Operations Manager

Key Responsibilities

• Interim Property Management
• Serve as Interim Community Manager, Assistant Community Manager, or Leasing Consultant as needed.
• Oversee day-to-day property operations during leadership transitions or staffing gaps.
• Address resident concerns, complaints, and operational issues.
• Provide coaching and training to on-site associates to support performance and operational consistency.
• Ensure adherence to company policies, procedures, and training programs.

• Operational Support
• Partner with Regional Directors and on-site teams to resolve operational or procedural issues.
• Provide guidance on leasing performance, resident retention, customer service, and operational efficiency.
• Aid in the implementation of company initiatives such as lease-ups, resident renewal programs, and operational improvements.

• Newly Transitioned Communities
• Assist with the operational setup of newly acquired or transitioned communities.
• Support leasing and marketing efforts to maintain occupancy goals.
• Provide interim leadership while permanent teams are hired.
• Assist with property audits, inspections, and operational assessments.

• Financial and Operational Oversight
• Manage property budgets, accounts receivable, and accounts payable.
• Oversee leasing and marketing activities.
• Supervise maintenance operations and service standards.
• Support resident relations and retention programs.
• Ensure compliance with risk management and safety procedures.

• Special Projects
• Support corporate and regional leadership with operational initiatives, property assessments, and special projects.

Qualifications

• Minimum 2 years of experience in multifamily property management.
• Experience as a Community Manager or Assistant Community Manager preferred.
• Bachelor’s degree in Business, Real Estate, Communications, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.

Required Skills & Competencies

• Strong knowledge of multifamily property operations.
• Experience with leasing, financial reporting, and resident relations.
• Proven leadership, coaching, and team development skills.
• Excellent customer service and conflict resolution abilities.
• Strong organizational and time management skills.
• Ability to analyze budgets, leasing reports, and operational data.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and operate independently in a fast-paced environment.

Technical Skills

• Experience with OneSite or Yardi property management software.
• Proficiency with Microsoft Office (Word, Excel, Teams).

Work Environment & Physical Requirements

• Extensive travel required to support communities and corporate initiatives (up to 80% travel).
• Ability to sit, stand, walk stairs, and lift up to 30 pounds as needed.
• Work may occur in office environments, residential communities, and outdoor conditions.
• Regular interaction with residents, associates, and vendors in a pet-friendly environment.

Pay Range

$90,000 per year

Our Company is an equal Opportunity Employer.

As a condition of employment, a satisfactory drug test and background check are required.