Area Manager of Operations

About the role

The Area Manager of Operations at Lucky Strike Entertainment oversees multiple centers, develops General Managers, and drives operational and financial performance. This role requires overseeing operational execution, financial performance, and guest experience across multiple centers. The Area Manager also coaches and develops General Managers and senior leadership teams, analyzes multi-unit performance data, supports sales initiatives, event programs, marketing execution, and staffing strategies, and partners with regional leaders to execute companywide initiatives and share operational best practices.

Responsibilities

• Oversee operational execution, financial performance, and guest experience across multiple centers
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams
• Partner with regional leaders to execute companywide initiatives and share operational best practices

Requirements

• 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage
• A proven record of driving sales growth and financial performance across multiple locations
• Demonstrated success developing General Managers into stronger operators
• Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
• A data-driven approach to identifying operational gaps and building plans that fix them
• Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays

Qualifications

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

Pay

The pay rate for this position is $145,000 - $155,000 per year.