Area Manager Intern - Summer 2027 (NY, NJ, PA, DE, MD, CT, MA, NH, RI, VT, ME)

About the role

Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our Operations network. Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common. As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership.

This is a ten-week internship (40 hours per week) during the summer of 2027 located within one of Amazon's fulfillment centers, sort centers, delivery stations or other operations buildings. This is not a corporate, remote or office-based position.

Responsibilities

• Learn to coach, manage and develop a team of 50-100 Amazon Associates
• Drive standard work and continuous improvement through an intern project
• Work independently and operate in an autonomous environment
• Stand/walk during shifts lasting up to 12 hours
• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs
• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed
• Work in an environment where the noise level varies
• Lift up to 49 pounds and frequently push, pull, squat, bend and reach
• Climb and descend stairs (when applicable)

A day in the life

Start of Shift: Set the Tone

Shadow a current Area Manager and begin to:

• Get a handoff from the outgoing manager and review what's carrying over so nothing falls through the cracks
• Lead a team huddle to kick off the shift. Huddles are used to align on goals, safety priorities, and key focus areas
• Confirm your team is in place, positioned for success, and ready to go before operations begin

Middle of Shift: Lead from the Floor

• Walk the floor regularly to stay connected to your team, spot issues early, and keep things running smoothly
• Drive results across safety, quality, and productivity — balancing all three in real time
• Adjust staffing and resources as volume and priorities shift throughout the day
• Coach and develop your team members, respond to challenges as they come up, and partner with support teams to remove roadblocks
• Keep peers and leadership informed on how the shift is tracking and flag risks before they become problems
• Develop your internship project

End of Shift: Close Strong

• Do a final walkthrough to make sure your area is clean, organized, and set up for the next team's success
• Review your shift's performance data and capture what went well and what to improve
• Hand off to the incoming manager with a clear picture of priorities, open items, and next steps
• Wrap up any remaining administrative tasks so you leave the shift with a clean slate

Every shift, you'll see the direct results of your leadership: from the energy of your team to the packages that reach customers' doorsteps. This is where your decisions have real, visible impact.

Basic Qualifications

• Currently enrolled in a bachelor's degree program with all requirements anticipated to be completed between December 2027 and August 2028

Preferred Qualifications

• Strong communication skills, both verbal and written
• Excellent customer service and interpersonal skills
• Currently enrolled in a Bachelor's program for Supply Chain, Business/Management, Engineering or another related field

Pay & Schedule

• Starting pay: $28.84 USD hourly
• Most shifts follow a fixed 4-day work week with 3 days off
• Shift patterns include nights, weekends, and/or holidays based on business needs

Benefits

• Access to Amazon's Medical Advice Line
• Employee Assistance Program (EAP)
• Financial benefits
• Mental Health Support
• 401(k) matching
• Summer relocation and housing assistance provided if eligible