Area Manager - CT - Hartford

About the role

Join our team and manage commercial accounts by determining pest issues, developing solutions, and treating customer facilities. As an IFC Area Manager, you will maintain excellent customer relations with business clients through professional service, knowledgeable communication, and precise documentation. You will be an integral part of a financially stable and growing company.

Responsibilities

• Maintain high customer retention rates and trust by responding to customer requests in a professional and timely manner
• Serve as a problem solver for customers by utilizing in-depth training to decide on the most efficient pest solution for each customer's needs
• Possess a high degree of attention to detail, work independently and as a team, and be self-motivated
• Resolve personnel conflicts as they arise; train and develop personnel
• Coordinate and implement policies and procedures for area operation and personnel; evaluate efficiency of operations
• Maintain accuracy of customer log books
• Meet or exceed goals as determined in conjunction with the Territory Manager

Requirements

• Excellent oral and written business communication skills
• Ability to handle confidential information in a sensitive manner
• Sound judgment and decision-making abilities
• Effective sales and marketing abilities
• Effective conflict resolution skills
• Good interpersonal communication skills
• Effective personnel management skills
• Ability to concentrate in diverse work settings
• Effective and efficient data entry skills
• Ability to obtain medical approval for CDL
• Ability to obtain medical approval to wear respirator
• Previous supervisory experience preferred

Physical Demands / Working Environment

• Moderate travel required
• Moderate exposure to confined spaces
• Frequent exposure to extreme temperatures from -20 to 150°F
• Ability to ascend and descend multiple flights of stairs (2-12) with SCBA within 20 minutes
• Occasional kneeling
• Long and irregular hours
• Ability to ride man-lift
• Frequent crawling and walking
• Ability to push/pull or roll large cylinders weighing up to 260 lbs.

We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform the job duties with or without accommodations.

Benefits

• Competitive pay: $67,000 to $69,000 with commission-based earnings potential and company vehicle potential
• Comprehensive benefits package including medical, dental, vision, and life insurance
• 401(k) plan with company match
• Employee stock purchase plan
• Paid time off and holidays
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Quality, comprehensive training programs as the industry leader

About IFC

Founded in 1937, IFC has developed a market-leading reputation for providing consistent, reliable, and high-quality service to our clients. IFC is the only nationwide pest management firm exclusively focused on the food industry. IFC is financially stable and growing as a subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA.