Area Manager, Away Team & Crisis Support

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

About the role

The Area Manager is a critical member of the Away Team, supporting facility launches, crisis response, and network-wide operations excellence. This role requires a driven and adaptable individual who can thrive in a fast-paced, change-oriented environment.

Responsibilities

• Embed in assigned fulfillment centers during onboarding, contributing to daily inbound and outbound operations while building fluency in Spreetail’s operating model.
• Deploy into focus or crisis facilities when the Away Team is activated, providing rapid operational support alongside teammates to stabilize performance and accelerate recovery.
• Hold regular 1:1s with Leads to maximize training opportunities, address concerns, and contribute to the growth and development of fulfillment center team members.
• Identify and drive process improvements that result in greater efficiency, accuracy, and safety across the sites you support.
• Champion a safety-first culture at every facility you support, quickly assessing conditions, identifying and addressing unsafe behaviors or hazards, and treating every near-miss as a learning opportunity.
• Travel to assigned or activated facilities a minimum of 25% of the time, with the expectation that travel may increase based on network needs and launch timing.
• Prepare to transition into a permanent Area Manager role at a new Spreetail fulfillment center — this placement is a core part of this role’s purpose and career trajectory.

Requirements

• Acquired 2–4 years of management or leadership experience.
• Comfortable operating in ambiguous, fast-changing environments — adapts quickly and finds structure where others see chaos.
• Proficient in Excel.
• Experience in standard operating procedure documentation.
• A genuine commitment to workplace safety.
• Ability to give and receive positive and negative feedback.
• Willingness and ability to travel a minimum of 25% of the time, with potential for more based on network needs.
• Openness to relocation when placed at a future Spreetail fulfillment center — placement timing is determined by Spreetail’s network expansion plans.
• Flexibility to work some weekends and extended hours during peak periods or facility activations.

Qualifications

• Diverse backgrounds and perspectives are encouraged.
• No college degree required.
• Non-linear career paths are welcomed.

Benefits

We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.

We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources.

We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

We are committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.