Area Manager

Responsibilities

• Be responsible for the operations for 24 salon locations within your assigned area
• Assigned a primary salon location within your area in which you will work a majority of your schedule
• Serve as the primary supervisor and supporter of all Salon Managers within the assigned area
• Ensure all locations open and close at designated times
• Arrive at your scheduled salon no later than 9:55 AM for opening shifts and on time for any shifts starting after 10:00 AM
• Create and manage work schedules for assigned salons that do not have a Salon Manager
• Step in to support coverage when needed and help maintain smooth daily operations
• Review payroll hours for all salons within your designated area throughout the week to ensure accuracy and compliance to all scheduling requirements and avoid excess payroll hours and overtime
• Conduct an inventory audit and Quality Scorecard during every scheduled shift at both primary and secondary stores
• Be prepared to ensure coverage for any unattended shifts at both primary and secondary stores
• Partner with salon managers on training, coaching, and team development
• Assist with hiring and onboarding of all salon staff within designated area
• Ensure adherence of employees to all Zoom Tan policies and procedures in your area
• Maintain a 5-day work week unless on approved PTO or otherwise approved
• Schedule a minimum of 35 hours every week
• Be actively scheduled to work a minimum of 45 shifts per week at their primary salon
• When scheduled for 4 days at the primary salon, the 5th day should be used as a travel day to visit secondary locations and overlap with associates and managers
• All assigned salons outside of the Area Managers primary location must be visited in person up to once per week for up to 2 hours
• During the 2 hours of overlap, Area Managers are expected to schedule their time to support operational needs across their assigned locations, including but not limited to:
• Partnering with Salon Managers on coaching and training team members
• Assisting with inventory management and redistribution of products between salons as needed during scheduled shifts at primary salon or scheduled overlap visits at secondary stores
• Supporting hiring, onboarding, and performance development
• Conducting salon visits, operational audits, and team check-ins
• Addressing operational issues
• Overlap Expectations: Planned and scheduled in advance whenever possible, purpose driven with clear objectives, Strategically divided to ensure regular interaction with all salon managers and associates within their area
• Mileage Policy: Reimbursed for mileage when company related business exceeds 50 total miles driven in one day in accordance with the current IRS mileage reimbursement rate

Qualifications

Required:

• Bachelor's degree in Business Administration, Management, or a related field
• Minimum of 5 years of experience in salon management or related field
• Proven ability to lead and motivate teams
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team