Area Manager

About the role

Forge & Build is hiring an Area Manager in the Eastern Iowa area. This position is part of a team transforming the construction industry through innovative technology and real-time support.

Responsibilities

• Communicate and support company values through acting as the liaison between store teams and corporate headquarters.
• Lead by example, inspire others to perform to their highest potential, and foster a positive company culture.
• Develop and implement strategic plans to achieve or exceed sales targets, profit and loss goals, and company objectives.
• Maintain operational excellence standards in all stores by adhering to company policies, visual merchandising standards, and operating procedures.
• Recruit, train, mentor, and evaluate store managers, fostering a high-performance team environment and building talent pipelines.
• Address performance issues through effective coaching and leadership.
• Resolve escalated customer concerns using excellent customer service skills.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations.
• Conduct reviews and performance evaluations as necessary to produce positive results.
• Avoid conflicts by identifying and implementing appropriate solutions.
• Establish reasonable and measurable goals with well-defined expectations for store leadership.
• Analyze financial reports, manage budgets, control inventory, and maximize revenue streams.
• Conduct monthly profit and loss reviews with Store Managers to understand their locations and business trends.
• Identify and recommend areas for improvement and future revenue opportunities, and estimate profit projections.
• Communicate effectively to keep store managers informed of issues and provide action items with urgency.
• Manage multi-store operations, including inventory management, working with vendors to drive sales and profitability, merchandising, and maintaining store and yard standards.
• Implement, execute, and maintain all company operational changes throughout the store.
• Identify areas of conflict and determine and implement the appropriate solution for the situation.

Requirements

• Previous retail management experience in a lumber and building materials or home center environment (4+ years preferred).
• Proven experience leading and supervising team members.
• Strong ability to motivate, lead, and develop a diverse team across various locations.
• Analytical proficiency in interpreting financial data, sales reports, and KPIs to make data-driven decisions.
• Problem-solving and capability to identify root causes of business challenges and implement corrective action plans.
• Excellent verbal and written skills for effective communication with all levels of the organization.
• Ability to travel frequently to store locations (often 75%+ of the time) including overnight stays.
• Prior experience with building processes and estimating.

Qualifications

• Excellent written and verbal communication skills.
• Strong understanding of P&L metrics and the ability to execute on KPIs for driving sales and profit.
• Proficiency with electronic technology and ability to learn and implement new technology advancements.
• Operational expertise in inventory control and the ability to train store leadership on proper techniques and guidelines.
• Comprehensive knowledge of store and yard layout, and the ability to learn and suggest improvements for store products and operations.
• Ability to work 45+ hours per week.

Skills

• Excellent written and verbal communication skills.
• Strong understanding of P&L metrics and the ability to execute on KPIs for driving sales and profit.
• Proficiency with electronic technology and ability to learn and implement new technology advancements.
• Operational expertise in inventory control and the ability to train store leadership on proper techniques and guidelines.
• Comprehensive knowledge of store and yard layout, and the ability to learn and suggest improvements for store products and operations.
• Ability to work 45+ hours per week.

Benefits

• Monthly Family Dinner Night
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

Pay

• $X per hour

Schedule

• Monday to Friday, 7:00 AM to 5:00 PM
• Offers overtime pay after working 40 hours (Includes working weekends)

Physical Requirements

• Prolonged periods of sitting during times of the workday
• Must be able to lift up to 50+ pounds at times
• Ability to drive vehicle and other transportation means both short and prolonged durations
• Ability to perform prolonged periods of computer work, standing, walking, and sitting
• Ability to tolerate exposure to external temperatures when assisting customers outdoors

A Workplace For All

We believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare

EquipmentShare is building connectivity for all verticals in construction including materials – which means having accurate and up-to-date information around inventory and location of materials to ensure our customers always have what they need.

Equal Opportunity Employer

EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.