Area Manager

About the role

Forge & Build is hiring an Area Manager in the Eastern Iowa area. This position is part of a team transforming the construction industry through innovative technology and real-time support.

Responsibilities

• Communicates and supports values and culture through acting as the liaison between store teams and corporate headquarters.
• Leads by example and inspires others to perform to their highest potential, and cultivates culture and values through assigned stores.
• Develops and implements strategic plans to achieve or exceed sales targets, profit and loss goals, and company objectives.
• Ensures operational excellence standards are met in all stores through adherence to company policies, visual merchandising standards, and operating procedures.
• Recruits, trains, mentors, and evaluates store managers, fostering a high-performance team environment and building talent pipelines.
• Conducts regular store visits to assess operational efficiency, cleanliness, and compliance.
• Addresses performance issues through effective coaching and leadership.
• Resolves escalated customer concerns using excellent customer service skills.
• Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations.
• Conducts reviews and performance evaluations as necessary to produce positive results.
• Affords assistance to location personnel in training for all system requirements.
• Ensures maximum performance and execution of strategies and initiatives across multiple locations.
• Analyzes financial reports, manages budgets, controls inventory, and maximizes revenue streams.
• Conducts monthly profit and loss reviews with Store Managers to understand their locations and business trends.
• Identifies and recommends areas for improvement and future revenue opportunities and estimates profit projections.
• Effectively, clearly, and accurately communicates information to keep store managers informed of issues.
• Provides action items to improve issues with a sense of urgency.
• Identifies areas of conflict and determines and implements the appropriate solution for the situation.
• Establishes reasonable and measurable goals with well-defined expectations for the store leadership.

Qualifications

• Previous retail management experience in a lumber and building materials or home center environment (4+ years preferred).
• Proven experience leading and supervising team members.
• Strong ability to motivate, lead, and develop a diverse team across various locations.
• Analytical proficiency in interpreting financial data, sales reports, and KPIs to make data-driven decisions.
• Problem-solving and capability to identify root causes of business challenges and implement corrective action plans.
• Excellent verbal and written skills for effective communication with all levels of the organization.
• Ability to travel frequently to store locations (often 75%+ of the time) including overnight stays.
• Prior experience with building processes and estimating.

Skills

• Excellent written and verbal communication skills.
• Strong understanding of P&L metrics and the ability to execute on KPIs for driving sales and profit.
• Strong ability to build and maintain internal and external business relationships.
• Proficiency with electronic technology and ability to learn and implement new technology advancements.
• Operational expertise in inventory control and the ability to train store leadership on proper techniques and guidelines.
• Comprehensive knowledge of store and yard layout, and the ability to learn and suggest improvements for store products and operations.
• Ability to work 45+ hours per week.

Benefits

• Monthly Family Dinner Night
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

Pay

$X - $Y per hour, based on experience and qualifications.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM, with the possibility of overtime pay after working 40 hours. Includes working weekends.

EquipmentShare

EquipmentShare is a people-first company powered by cutting-edge technology. We're a place contractors and customers can access all the materials and hardware they need to get the job done, as well as tech-powered equipment rentals. We're a team of problem-solvers, go-getters, and builders, and we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.