Area Health Information Specialist I

Position Highlights

• Onsite Tulsa, OK - Traveling to Muskogee for coverage as needed
• Full-time, Mon-Fri 8:00am - 5:00pm
• Front desk processing medical records requests - customer service
• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide

What We're Looking For

• Strong customer service and clerical skills
• Proficient in Microsoft Office, including Word and Excel
• Comfortable working in a high-volume production environment
• Medical office experience required
• Willingness to learn and grow within Datavant

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
• Maintain confidentiality and security with all privileged information
• Maintain working knowledge of Company and facility software
• Adhere to the Company's and Customer facilities Code of Conduct and policies
• Inform manager of work, site difficulties, and/or fluctuating volumes
• Assist with additional work duties or responsibilities as evident or required
• Consistent application of medical privacy regulations to guard against unauthorized disclosure
• Responsible for managing patient health records
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record
• Ensures medical records are assembled in standard order and are accurate and complete
• Creates digital images of paperwork to be stored in the electronic medical record
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately
• Answering of inbound/outbound calls
• May assist with patient walk-ins
• May assist with administrative duties such as handling faxes, opening mail, and data entry
• May schedule pick-ups
• Assist with training associates in the HIS I position
• Generates reports for manager or facility as directed
• Must exceed level 1 productivity expectations as outlined at specific site
• Participates in project teams and committees to advance operational strategies and initiatives as needed
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training
• Other duties as assigned

Requirements

• High School Diploma or GED
• Must be 18 years of age or older
• Able to travel local/regionally 75% or more of the time
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• 1-year Health Information related experience
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
• Professional verbal and written communication skills in the English language
• Detail and quality oriented as it relates to accurate and compliant information for medical records
• Strong data entry skills
• Must be able to work with minimum supervision responding to changing priorities and role needs
• Ability to organize and manage multiple tasks
• Able to respond to requests in a fast-paced environment

Bonus Points

• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders