Area Health Information Specialist - Dallas Texas - Hybrid

About the role

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Responsibilities

• Logging and fulfilling all request types for multiple different sites and EMRs
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas
• Documenting information in multiple platforms using two computer monitors
• Knowledge of HIPAA and medical terminology
• Familiar with different EHR and Billing Systems
• Experience working with subpoenas

Requirements

• High School Diploma or GED
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
• Professional verbal and written communication skills in the English language
• Detail and quality oriented as it relates to accurate and compliant information for medical records
• Strong data entry skills
• Able to work with minimum supervision responding to changing priorities and role needs
• Able to organize and manage multiple tasks
• Able to respond to requests in a fast-paced environment

Qualifications

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Skills

• Microsoft Office (Word, Excel)

Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

Pay

Salary range: $45,000 - $60,000 annually

Schedule

Full Time: Monday-Friday 8:00 a.m. to 4:30 p.m.