Area Director of Operations – Home Care - South Carolina

What You'll Do

• Lead Multi-Site Operations
• Mentor and develop Branch Directors, Administrators, and office teams
• Build a culture of accountability, collaboration, and excellence
• Drive Growth & Performance
• Own P&L performance, census growth, and operational KPIs
• Partner with recruiting and sales to increase caregiver staffing and client referrals
• Identify opportunities to expand into new markets and service areas
• Deliver Exceptional Client Experience
• Ensure consistent, high-quality service delivery across all locations
• Monitor client satisfaction, retention, and service outcomes
• Act as a leader in client relationship management and issue resolution
• Operational Excellence
• Standardize processes while adapting to local needs
• Identify gaps and implement performance improvement strategies
• Lead regular performance reviews, team meetings, and operational check-ins

What We're Looking For

• 5–7+ years of multi-site leadership experience (home care or healthcare preferred)
• Proven ability to manage operations, drive growth, and lead teams
• Strong financial acumen with experience managing budgets and P&L
• Knowledge of home care regulations (preferred but not required)
• Exceptional communication, leadership, and problem-solving skills
• Willingness to travel regularly across South Carolina

Job Details

Location: 29002, 29016, 29033, 29036, 29044, 29045, 29052, 29053, 29061, 29063, 29073, 29075, 29078, 29130, 29147, 29169, 29170, 29171, 29172, 29177, 29180, 29201, 29202, 29203, 29204, 29205, 29206, 29207, 29208, 29209, 29210, 29211, 29212, 29214, 29215, 29216, 29217, 29218, 29219, 29220, 29221, 29222, 29223, 29224, 29225, 29226, 29227, 29228, 29229, 29230, 29240, 29250, 29260, 29290, 29292

Job Posted by ApplicantPro