Area Director of Engineering

About the Role

The Area Director of Engineering is responsible for all administrative, financial, and operational aspects of the hotel's engineering division, ensuring the property is maintained safely and operated profitably. This highly visible leadership role works closely with the hotel’s senior and corporate leadership teams, while also communicating with ownership regarding capital expenditure projects. The position reports directly to the General Manager and plays a key role in supporting the overall success of the hotel.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Maintain positive communication with other departments at all times; inform appropriate teams of progress when issues arise.
• Lead and manage the day-to-day activities of the Maintenance department, ensuring all standards are followed at both properties.
• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention Standards.
• Create, approve, and post all Engineering staff schedules according to Hotel standards.
• Oversee ongoing maintenance, repair, and preventative maintenance in the hotel with a focus on improving efficiency, profitability, and service levels.
• Coordinate renovation and capital projects, managing outside contractors as required.
• Prepare and manage the annual maintenance budget; monitor the Budget on a monthly basis. Complete P&L responsibility for the department and assist in the preparation of the capital plan.
• Establish and refine a complete preventive maintenance program for Guest Rooms and equipment. Incorporate the program into a facilities management software package to track work orders and scheduled maintenance needs.
• Follow purchasing procedures for all inventory needs and maintain required physical inventory for the maintenance program and unanticipated emergencies.
• Ensure the hotel complies with all government regulations pertaining to building code requirements, health, fire, and life safety programs.
• Review ongoing service contracts to ensure superior performance and competitive pricing.
• Monitor energy and water management programs to ensure cost-effective use of utilities.
• Actively participate in energy conservation and safety programs.
• Balance operational, administrative, and guest needs.
• Follow departmental policies and procedures.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Follow all safety policies.

Requirements

• At least 5 years of progressive facilities management experience in a hotel.
• High school diploma or equivalent required.
• Stationary Engineer's license preferred.
• HVAC, electrical, plumbing, boiler operations, and general maintenance skills required.
• Heavy work: Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Travel related to company business sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Effectively communicate both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Effective at listening, understanding, and clarifying concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with hotel standards, as required by scheduling.
• Comply with hotel standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
• Effectively handle problems, including anticipating, preventing, identifying, and solving them as necessary.
• Understand and evaluate complex information and data from various sources to meet appropriate objectives.
• Maintain confidentiality of information.
• Flexible availability: weekends and nights may be required when projects or repairs demand the Director of Engineering’s presence.

Benefits

• Medical, Dental, and Vision coverage.
• 401K with company match.
• Free room nights, discounted and Friends & Family room rates.
• Free parking.
• Generous Paid Time Off.
• Work-life benefits including wellbeing initiatives such as complimentary Headspace.
• Discounts at various retailers including Apple, AT&T, Verizon, Headspace, and many more.

About the Organization

At the center of the Montrose district sits Hotel Saint Augustine, located across from the Menil Collection campus near the Menil Drawing Institute. It is home to 71 hotel rooms and suites, a restaurant, a small event space, an intimate lobby bar, and a cloistered circular courtyard pool. The property takes inspiration from the spirit of the museum collection and of Houston itself—a duality of old world and new, a rich diversity, and a forward-thinking sensibility.

Located in the charming Houston Heights neighborhood, Hotel Daphne is the latest project from Austin’s acclaimed hospitality group Bunkhouse Hotels. With 49 rooms, it’s an inviting escape in a residential neighborhood on the rise. Hotel Daphne features an all-day restaurant and bar, a library/small private events space, and a lobby retail shop signature to the Bunkhouse brand.