Area Director of Catering- DoubleTree by Hilton McLean Tysons & Courtyard By Marriott McLean Tysons
B. F. Saul Company Hospitality Group · McLean, VA · 4 days ago
On-siteManufacturing$90k–$100k/yrFull-time
Responsibilities
- Sales/Revenue Maximization: Achieves catering revenue goals through proactive sales calls, maximizing space potential, and up-selling opportunities.
- Cost Control: Manages catering expenses to maximize hotel profitability, monitors and adjusts staffing based on business needs, and adheres to procurement guidelines.
- People Management: Interviews, hires, coaches, disciplines, and develops catering sales employees, evaluates performance, and ensures training records are maintained.
- Guest Service: Ensures catering service standards are met, responds to client needs promptly, resolves complaints, and models appropriate guest service standards.
- Technical Acumen: Utilizes sales tools and systems to accurately report and communicate sales data, documents information in Delphi, and ensures integrity of sales data.
- Training: Ongoing training of catering employees, analyzes quality issues, identifies training needs, and implements improvements to results.
- Safety/Risk Management: Maintains catering operations standards, ensures a clean and safe work environment, and follows all relevant regulations and procedures.
- Self/Workload Management: Manages multiple priorities, communicates effectively, and attends department/hotel meetings to ensure proper communication and proactive planning.
Qualifications
- Education: High school diploma or GED required, college degree or equivalent experience preferred. Membership in catering and event organizations desired. Basic Microsoft Office and Delphi experience desired.
- Experience: 3+ years of catering sales experience required, with 1 year of managing direct reports preferred. Knowledge of food and beverage operations, detail orientation, strong communication skills, and problem-solving abilities are essential.
- Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Pay
$90,000 - $100,000 a year
Schedule
Not specified