Area Development II

Essential Functions

• Develops new business and grows revenue by identifying potential new customers, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions.
• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience.
• Engages regularly with top 20-30 revenue customers in territory to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Takes initiative to lead internal teams and demonstrates organization, discipline, and adaptability to retain the highest revenue customers.

Domicile/Location

This position may be remote in Elizabethtown, KY; Evansville, IN; Owensboro, KY; or Bowling Green, KY.

Minimum Education and Experience

• Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
• Four (4) years of business-to-business sales experience or two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

• Excellent Communication Skills
• Presentation Skills
• Product Knowledge
• Proven Solution Building
• Negotiation Skills
• Time Management
• Organization
• Self-Motivation
• Adaptability
• Problem Solving
• Closing Skills
• Business Acumen
• History of Relationship Building
• Objection Handling
• Data Analysis and Predictive Analytics for retention
• Experience Leveraging Technology
• Drive to Monitor Account Health & Mitigate Risks
• Ensuring Customer Satisfaction
• Data Visualization for Success Metrics

Preferred Qualifications

• Customer account management or relationship management experience
• Experience onboarding new customers, clients, or accounts
• Success growing existing customer relationships or revenue
• CRM and account planning experience
• Cross-functional collaboration to support customer success

Job Conditions

• 70% Travel with some overnight required.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Additional Details

• Pay Transparency
• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Federal Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act
• E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

Right to Work Notice

Right to Work Notice (English) / (Spanish)