Arcade Attendant

Position Summary

The Gamekeeper is the frontline face of the arcade, responsible for creating a fun, welcoming experience for every guest. This role handles transactions, restocks prizes, maintains cleanliness, and assists with daily operations to keep the arcade running smoothly.

Key Responsibilities

- Greet and assist guests with enthusiasm, professionalism, and a focus on outstanding customer service - Promote token packages, arcade promotions, and loyalty programs - Assist customers with operating claw machines and redeeming prizes - Operate the POS system for transactions and reloads - Answer guest questions and resolve issues promptly and professionally - Maintain a clean, organized, and safe arcade environment, including machines and store presentation - Restock plushies, prizes, and merchandise regularly - Monitor token usage and track inventory as needed - Report any technical or maintenance issues to management - Perform opening, mid-shift, and closing duties, including register counts and store prep - Create a fun and memorable experience that encourages repeat visits

Skills & Requirements

- Friendly, upbeat, and confident communicator with strong customer service skills - Dependable, punctual, and detail-oriented - Ability to multitask and thrive in a fast-paced environment - Comfortable with basic technology, including POS systems and mobile apps - Basic math and cash handling skills - Previous experience in retail, sales, or customer service preferred - Must be at least 16 years old - Available to work evenings, weekends, and holidays

Benefits

- Competitive hourly wage - Free tokens and discounts - Fun and interactive work environment - Opportunities for growth and advancement