Arabic Translator/ Project Manager

Program Description

The Office of External Affairs manages many of the agency’s most critical interactions with the public, from raising awareness and promoting healthy behaviors to advancing policies and responding to health emergencies. The Bureau of Communications, housed within the Office of External Affairs, develops culturally responsive public health marketing campaigns; generates and crafts materials to inform New Yorkers of health information and program services, ensuring accessibility for all; provides access to translation services for collateral materials and clinics; maintains the agency’s website; and publishes content on the agency’s social media platforms.

Within Creative Communications, the Language Services group coordinates the delivery of interpretation services, including ASL and real-time captioning, to inform New Yorkers of health information, including that related to public health emergencies. The unit also provides professionally translated materials to ensure that Limited English Proficient New Yorkers have equitable access to information and services that the Health Department provides.

About the Role

DOHMH has an opening for an Arabic Translator. Reporting to the Assistant Director of Translation Services and working with a team of translators and language access coordinators, the Arabic Translator will be supporting the Agency in its efforts to comply with Local Law 30: The Citywide Policy on Language Access to ensure the effective delivery of City Services and meaningful access to City programs and services for all residents who are proficient in Arabic, regardless of their English proficiency.

Responsibilities

• Translating and proof-reading the translation of a vast range of communication materials (such as booklets, fact sheets, emergency communication materials, press releases, social media posts and marketing campaigns) into Arabic for distribution to community-based organizations and the City at large.
• Providing input on cultural and linguistic issues related to the development of communications materials for diverse New York City audiences and for the outreach to community-based organizations, other City Agencies, and constituents.
• Aiding/contributing to the development of in-house resources like translation style guides and glossaries that aim to improve the effectiveness of the agency's language services across New York City neighborhoods/communities.
• Performing clerical work, such as reviewing invoices, submitting for payments, and assisting the unit with special projects, when not engaged in translation duties.
• Improving outreach to diverse communities throughout New York City via the establishment of collaborative working relationships with community-based organizations throughout New York City.
• Managing language services projects including coordinating with the Content and Copy Unit, outside vendors and in-house translators to deliver high-quality translations for programmatic events.

Qualifications

• A Baccalaureate Degree from an accredited college or university in English, Translation, Journalism, Social Sciences, or related programs.
• Ability to converse and write fluently in English, with native fluency in Arabic writing and conversation; Two years of full-time experience in translating written English to Arabic, and/or vice-versa in certain practical settings, or a satisfactory equivalent;
• Experience or knowledge of news media, stakeholder engagement, and/or project management, preferred.

Additional Desired Qualities

• Excellent judgement, editing, writing and interpersonal skills.
• Ability to communicate complex messages clearly in simple language to highly diverse audiences.
• Strong organizational and problem-solving skills.
• Experience with stakeholder engagement and project management.

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

Pay

Salary Range: $60,000 - $70,000 per year.

Schedule

Monday-Friday 35 Hours Per Week.