AR Supervisor

About the role

The AR Supervisor will play a crucial role in the accounting and finance team of Drata, a rapidly growing B2B SaaS startup. Reporting to the Director of Accounting, this individual will oversee the offshore AR team, manage cash applications, invoicing, and collections, and drive the collections process.

Responsibilities

• Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing.
• Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures.
• Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers.
• Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting.
• Manage sales tax and VAT compliance to ensure accurate global invoicing.
• Manage the dunning process which includes revocation and restoration of accounts.
• Own the resolution of complex billing inquiries and serve as the escalation point for the team.
• Reconciliation and correction of open invoices between AWS and NetSuite.
• Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment.
• Track and record bad debt/allowance for doubtful accounts for non-paying customers.
• Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work.
• Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption.
• General Ledger responsibilities including cash entries, reconciliations, and the correction of invoice discrepancies between AWS, Salesforce, and NetSuite.
• Cross training with Accounts Payable Supervisor for backup support.
• Other duties and ad-hoc projects as required.

Requirements

• 7 + years of high volume accounts receivable experience.
• Experience working in a scaling SaaS startup environment (preferred).
• Netsuite experience required.
• Salesforce experience required.
• Zone billing experience required.
• Stripe experience preferred.
• Ramp experience preferred.
• High proficiency in Excel (e.g., vlookups, sumifs, pivot tables).
• Comprehensive knowledge of U.S. GAAP.
• Detail-oriented.
• Strong interpersonal skills — including written and oral communication skills.
• An ability to multitask and manage multiple projects - work prioritization, planning and task delegation.
• Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level.
• Must be a self-starter who excels at multitasking and thrives in a fast-paced environment.

Qualifications

• High proficiency in Excel (e.g., vlookups, sumifs, pivot tables).
• Comprehensive knowledge of U.S. GAAP.
• Detail-oriented.
• Strong interpersonal skills — including written and oral communication skills.
• An ability to multitask and manage multiple projects - work prioritization, planning and task delegation.
• Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level.
• Must be a self-starter who excels at multitasking and thrives in a fast-paced environment.

Skills

• High proficiency in Excel (e.g., vlookups, sumifs, pivot tables).
• Comprehensive knowledge of U.S. GAAP.
• Detail-oriented.
• Strong interpersonal skills — including written and oral communication skills.
• An ability to multitask and manage multiple projects - work prioritization, planning and task delegation.
• Motivated by working with awesome people, and dedicated to helping take Drata to the next level.
• A self-starter who excels at multitasking and thrives in a fast-paced environment.

Benefits

• Shared Success: Stock equity to align with company growth.
• Health & Wellness: Comprehensive health and wellness benefits.
• Financial Well-being: 401(k) plan, life and disability insurance, tax-advantaged spending accounts.
• Family Support: Paid parental leave, fertility and family-building benefits, leave specialists.
• Growth & Development: Annual stipends for professional and personal development, internal learning opportunities.
• Time Off & Flexibility: Flexible vacation policy, paid holidays, and other perks.

Pay

• Competitive base salary, benefits, and stock (typically RSUs).
• Salary range varies based on location within the following tiers:
• Tier 1: $108,100 - $133,600
• Tier 2: $97,300 - $120,200
• Tier 3: $86,500 - $106,900

Schedule

• Full-time position.