AR Follow Up Specialist

Job Summary

The primary responsibility of an A/R Follow Up Specialist is to follow up with insurance carriers on aged, unresolved claims. This position is also responsible for researching insurance company issues, such as network problems, work comp claims, and a variety of special projects.

Essential Duties And Responsibilities

• Following up on unresolved claims.
• Make phone calls and use insurance company websites to check on claim status.
• Identify why payment has not been received from the payer.
• Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
• Follow up on patient balances as assigned.
• Other duties as assigned.

Qualifications And Requirements

• 2+ years A/R follow Up (Insurance Collections) experience is required.
• Medical billing experience is helpful.
• Hospital claims experience and healthcare receivables experience preferred.
• Problem solving, research, organization, detail oriented.
• Flexibility to work on competing priorities.
• Able to work independently, identify patterns, make informed decisions.
• Correctly identifying root causes to determine appropriate actions and outcomes.
• 2+ years Office experience in which problem solving and research were major keys to success.
• Prior computer experience is required.
• Able to completely and concisely summarize important details in account notes.
• Excellent verbal communication skills are a must.

Benefits

• Medical, Dental & Vision Insurance.
• 401K (100% match for the first 3% & 50% match for the next 2%).
• 15 days of PTO.
• 7 paid Holidays.
• 1 Floating holidays.
• Elevate Day (floating holiday).
• Pet Insurance.
• Employee referral bonus program.
• Teamwork: We believe in teamwork and having fun together.
• Career Growth: Gain great experience to promote to higher roles.

Pay

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

Company Information

ElevatePFS is an Equal Opportunity Employer.