AR Follow Up Coord

Responsibilities

• Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement.
• Bill primary and secondary carriers for services provided.
• Collect on past due accounts.
• Research accounts: request additional information such as referrals, scripts, medical reports, and/or call hospitals.
• EBOs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
• Complete adjustments, check refund request forms, and special transaction forms.
• Work with edit reports to identify problems with transmission claims.
• Answer patient inquiries, maintain patient’s account information, and resolve problems as needed.

Qualifications

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations.
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues.
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service.
• Knowledge of medical terminology and a working knowledge of different types of insurance.
• Ability to type 30+ words per minute and have a general computer aptitude.
• High School Diploma required.
• One to two years’ prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process.

Pay

Pay Range: $18.00 - $22.00 per hour