AR & Customer Support Coordinator
RedBalloon · Greer, SC · Yesterday
On-siteAccounting$45k–$60k/yrFull-time
About the role
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting. Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Responsibilities
- Ownership of the invoicing process and customer-facing communication related to invoice submission
- Maintain high professionalism when managing and responding to customer inquiries
- Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
- Research and resolve internal processes to complete the invoicing process
- Maintain detailed customer order records
- Research and record customer payments
Requirements
- Minimum High School Degree; Associate or Bachelor degree preferred
- 2+ years of experience in AR and collections or customer service
- Excellent organizational and time-management skills
- Ability to handle sensitive and confidential information with discretion
- Attention to detail and accuracy
- Strong communication and interpersonal skills
- Good grammar, spelling, and punctuation skills
- Proficiency with accounting software and Google Suite
- Typing skills of more than 60 words per minute
Benefits
- Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including:
- Health & wellness benefits (insurance or cash-in-lieu options)
- Paid maternity and paternity leave
- 401(k) with 100% match up to 8% of wages
- Paid holidays, PTO, and family-life gifts
- Vision, dental, disability, life insurance, and other voluntary benefits
Pay
Annual range: $45,000—$60,000 USD