AR & Customer Support Coordinator
Maddox Industrial Transformer · Battle Ground, WA · 4 days ago
On-siteAccounting$45k–$60k/moFull-time
About Maddox + You
We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team.
Key Responsibilities
- Ownership of Invoicing process and customer-facing communication related to invoice submission
- High professionalism when managing and responding to customer inquiries
- Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
- Researching and resolution of internal processes to complete the invoicing process
- Maintain detailed customer order records
- Researching and recording customer payments
Experience & Education
- Minimum High School Degree. Associate or Bachelor degree preferred.
- 2+ years of experience in AR and collections or customer service
- Excellent organizational and time-management skills.
- Ability to handle sensitive and confidential information with discretion.
- Attention to detail and accuracy
- Strong communication and interpersonal skills.
- Good grammar, spelling and punctuation skills
- Proficiency with accounting software and Google Suite.
Compensation & Benefits
- Starting range with bonus: $45k-$60k
- Up to $1k/month wellness stipend
- Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including:
- Health & wellness benefits (insurance or cash-in-lieu options)
- Paid maternity and paternity leave
- 401(k) with 100% match up to 8% of wages
- Paid holidays, PTO, and family-life gifts
- Vision, dental, disability, life insurance, and other voluntary benefits
Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.