AR / Collections Administrator

Position Summary

Our client is seeking a Temporary Accounts Receivable / Collections Specialist to join their team on a contract basis for a minimum of six months. This position will begin onsite in Norwood, MA to support training and onboarding, with the opportunity to transition to a hybrid schedule based on performance and business needs.

Responsibilities

• Review AR aging reports and follow up with customers to collect outstanding balances.
• Communicate with customers via email and phone regarding past-due invoices, statements, credits, and payment status.
• Partner with internal teams to resolve payment delays, short payments, and billing discrepancies.
• Monitor customer credit holds and assist with ACH payment enrollment.
• Process EDI invoices through customer portals and maintain accurate collection records.

Qualifications

• 1+ year of Accounts Receivable, Collections, or related accounting experience or a recent college graduate with strong accounting, finance, or business coursework and relevant internship experience.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong communication, customer service, and interpersonal skills.
• Detail-oriented, organized, and able to work effectively in a collaborative team environment.