AR Applications Specialist II

About the role

Labcorp is seeking a REMOTE Accounts Receivable Specialist II to join our team. The role is responsible for independently managing complex accounts receivable activities, with a primary focus on researching, resolving, and processing denied insurance claims. The position applies established billing procedures, collaborates with internal and external stakeholders, and supports timely and accurate resolution of revenue cycle issues.

Responsibilities

• Read and interpret remittance advice and EOBs
• Review and process denied insurance claims in accordance with established standard operating procedures
• Research payer requirements and analyze internal systems and databases to identify claim issues
• Determine appropriate next steps for claim resolution, including appeals or requests for additional information
• Contact physicians, insurance companies, and patients to obtain required information
• Maintain accurate logs, documentation, and records related to account activity
• Respond to inquiries via phone and email in a professional and timely manner
• Collaborate with internal teams and external partners to resolve accounts receivable issues
• Train and support employees on billing processes and use of computerized billing systems
• Apply strong organizational skills, time management, and attention to detail to manage a high volume of complex accounts
• Perform other job-related duties as assigned
• Familiar with LCBS billing screens
• Utilize departmental SOPs, logs and lists to ensure accurate billing
• Verify patient insurance coverage utilizing Phoenix

Minimum Qualifications

• High School diploma or equivalent
• 3 or more years healthcare billing or accounts receivable experience

Preferred Qualifications

• Associates degree
• Current or former Labcorp employee
• 1 or more years specimen review
• 1 or more year experience in healthcare billing exceptions or explanation of benefits (EOB)

Additional Job Standards

• Self-starter who works well with minimal supervision
• Working knowledge of LCBS billing screens and reading explanation of benefits and remittance advice to ensure accurate patient billing
• Work effectively with team members and other employees
• Adapt to a changing environment (changing duties, priorities, etc.)
• MENU/RTPA to make necessary adjustments
• RFND and issuing a refund in the EPS tool
• Work under minimal supervision

Pay

Pay Range: $18.00 - $21.00

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Schedule

Monday – Friday; 8:00am-5:00pm EST

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.